Tenancy Management Team Leader

We have an exciting opportunity to recruit a Tenancy Management Team Leader in Liverpool for a minimum of 9 months, where you will be responsible for the day-to-day performance management of a small team of Officers, ensuring the effective delivery of high-quality housing and tenancy management services within communities.

Your new role

• Line management - appraisals, disciplinaries, absence & sickness, training and development
• Managing performance on set targets such as ASB, arrears, allocations, voids and estate management
• Budget management and monitoring
• Develop and maintain effective working relationships with colleagues, customers and stakeholders
• Reviews and audits
• Delivery and development of neighbourhood plans
• Lead on resident engagement and involvement, gathering information to identify and address key issues within the community

What you'll need to succeed

• Strong knowledge and understanding of housing legislation and best practice
• Proven experience of managing a high-performing team
• Knowledge/understanding of relevant processes - allocations, voids, compliance, asb and arrears within social housing
• Skilled in customer/stakeholder relationship management

What you'll get in return

• Competitive salary
• 35 hours per week - hybrid working
• Minimum 9 month temp contract

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk