Deputy Manager

Hours: 48

Salary: £32,547.84 to £32,547.84 Annum (Salary based on a 48-hour contract)

*Please note that the pay rate for successful applicants under the age of 21 may be slightly lower, starting at £10.52ph in accordance with legal provisions for minimum wage differences based on age. This is reflective of the statutory guidance and is not indicative of the value we believe each team member brings to our company.*

Overview of the role

You will be assisting the Home Manager in the operation of a residential care home. Your duties will include development, implementation and monitoring of individual care plans; assisting with staff supervision and administrative control; and ensuring compliance with all relevant codes of practice and legislation.

The position requires extensive knowledge, including supervisory experience from working in Adult Social Care. You will need to have a professional approach with the ability to organise and prioritise, and a good knowledge of relevant codes of practice and legislation.

Key duties

• Identifying residents' emotional, physical, psychological, social and spiritual needs and make appropriate decisions for action in consultation with the management team
• Coordinating and leading the staffing team, under the direction of the Home Manager
• Supporting the Home Manager by effectively conducting inductions and supervisions
• Conducting regular team meetings and delegating responsibilities amongst the team
• Supporting the Home Manager in maintaining appropriate levels of staffing by planning and managing a rota
• Supporting the Home Manager in managing the impact of absence
• Ensuring staff are up to date with training
• Actively assisting and supporting the Home Manager with investigations, disciplinaries and grievances
• Working in collaboration with other departments and homes within the Company
• Conducting risk assessments for both staff and residents

Personal attributes 

Being patient, reliable, flexible, a team player and a good communicator are key characteristics of a successful Deputy Manager.

What are the benefits?*

• Learning Academy - Adult Care Worker Level 2 and Lead Adult Care Worker Level 3 qualifications for all staff
• Enhanced holiday entitlement - starting from 34 days inclusive of Bank Holidays
• Sick pay entitlement
• Employee Assistance Programme - comprehensive health and wellbeing support for staff
• Refer a friend scheme - enjoy a payment of £500 when you recruit a friend to Choice Care
• Choiceversary - staff receive vouchers of £75 after 5 years, £100 after 10 years and £150 after 15 years to celebrate their commitment to Choice Care
• Christmas bonus - vouchers for all staff members
• Life insurance
• Annual staff awards - this year each winner received £400 and we had over 30 winners in total
• Complex in-house training - this includes our Advanced Management Development Programme for managers in the making and our Foundation Management Development Programme for rising stars
• A paid day off on your birthday
• Free monthly prize draw - all frontline care colleagues are automatically entered into a monthly prize draw. Three winners, selected at random, receive £500 each, tax-free
• Blue Light Card eligibility
• Reclaim prescription costs for Hormone Replacement Therapy (HRT) and access free feminine hygiene products whilst on shift
• Wagestream – a financial health app that enables you to track your earnings, save a small amount automatically each month, receive optional pay advances, purchase vouchers for discounts with retailers, and get access to financial support and education

*minimum service periods and apprenticeship funding eligibility applicable to some benefits

Who are we?

Choice Care is one of the UK’s leading residential care providers for people with learning disabilities, autism and mental health conditions. With over 30 years’ experience, we’re at the forefront of national best practice, with among the highest CQC ratings of any comparable organisation. We are also proud to be one of the Top 100 Apprenticeship Employers for the second year in a row!

Our homes are more than just a place to live, they’re like a second family for everyone we support. Each home is a close knit community, with its own unique personality, and all the ups and downs of typical family life, built on trust and the promise of unconditional care. Our colleagues build close bonds with the people they care for, helping to create enduring, positive relationships that build confidence and self-esteem.

In every Choice Care home there’s a strong emphasis on living life to the full and having fun, with purposeful daily activities based on individual preferences and capabilities. Alongside this there are regular social events, projects, outings and holiday breaks which everyone can get involved in and express themselves through.

Where will you work?

Elliott House is a large, detached house in Fleet, Hampshire, five minutes’ walk from the town centre. The home provides residential support to nine men and women of varying ages with moderate to severe learning disabilities and associated complex needs. There is plenty of communal space including a large shared lounge, a dining room, kitchen and a conservatory that leads out to a safe, secure garden with a summer house. In the back garden a separate building has been adapted for sensory activities, arts and crafts, IT and computing, education and music, and also has a second lounge. A fully-equipped kitchen also allows residents to develop their food preparation and cooking skills. Elliot House is ideally situated, close to shops, pubs and local facilities, with Fleet railway station close by. It’s a lively home, with lots going on. Residents enjoy bowling, swimming, going to the cinema and the theatre, visiting social clubs and going out for meals. The home has its own transport for local travel and regular outings to the seaside and local farms and attractions.

EHOT