Visitor Experience Assistant

Visitor Experience Assistant

£24,027 - £25,183

(£8,441 - £8,848 pro rata)

13 hours per week

Rugby Borough Council is dedicated to both Community and Colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.

About the role

Rugby Art Gallery & Museum and the Visitor Centre are a vibrant public space in the centre of Rugby. We are looking for enthusiastic people to join our team and play a key role in delivering an excellent visitor experience.

Visitor Experience Assistants are based front of house in the Art Gallery, Museum and Visitor Centre spaces, providing exceptional customer service and a warm welcome to all visitors. The successful candidate will be a brilliant communicator, proactive, flexible and reliable.

We are looking to appoint one Assistant with the following working pattern:

Friday 7 hours 09:45 to 17:15

Saturday 6 hours 09:45 to 16:15

There is a requirement to work on weekends, evenings and Bank Holidays.

Benefits

• 35 days leave (including 8 Bank Holidays and 3 extra days normally applied at Christmas) - Pro rata
• Generous Local Government Pension Scheme
• Annual leave purchase scheme
• Structured Induction Program
• Learning and Development opportunities including Future Leaders programmes
• Payment of a professional subscription for approved professionals
• Family Friendly Policies
• Independent Support for your health & wellbeing
• Generous compassionate leave
• Extra Benefits including Retail Discounts, Car Salary Sacrifice & Cycle to Work scheme and more

Interview Date: 23 January 2025

Please note the online recruitment process will be unavailable due to scheduled maintenance on a Sunday between 10am and 11am.

We recommend that you save your application regularly to avoid losing information.