Operations Director

I am assisting a client renowned for their high-quality products and exceptional customer service in their search for an Operations Director. This pivotal role is designed to drive operational excellence and support business growth, offering a clear pathway to a potential Managing Director position. This opportunity is perfect for an ambitious professional eager to lead and develop a dynamic team. The ideal candidate will have at least 5 years of experience in operational leadership, preferably within a manufacturing or product-centric business. This office-based role in Rochester reports directly to the Group Managing Director and includes a profit-based bonus.

Day-to-day of the role:

• Operational Leadership: Oversee daily operations to ensure efficiency, quality, and timeliness across production, inventory management, and logistics.

• Information Technology Management: Leverage technology to enhance operational processes, ensuring CRM systems and stock control processes are optimised and continuously developed.

• Team Development: Cultivate a positive culture, support professional growth, and build strong cross-functional relationships.

• Strategic Growth: Collaborate with the leadership team to identify opportunities, streamline processes, and implement best practices to scale the business.

• CRM & Stock Control: Manage and improve CRM systems and stock control processes to ensure data accuracy and operational efficiency.

• Customer Focus: Maintain robust relationships with customers, ensuring high satisfaction and continuous service improvement.

Required Skills & Qualifications:

• Experience: A minimum of 5 years in operational leadership, ideally in a manufacturing or product-driven environment.

• Career Aspirations: Geared towards progressing to a Managing Director role with a focus on building and driving operational success.

• IT Proficiency: Strong knowledge of IT systems, particularly CRM platforms and stock control software.

• Leadership: Demonstrated ability to inspire teams, develop talent, and lead by example.

• Energy & Ambition: Highly motivated with a passion for operational excellence and continuous improvement.

• People Skills: Excellent communication and interpersonal skills, adept at collaboration, problem-solving, and relationship building.

• Results-Oriented: Strong analytical skills with a practical approach to implementing solutions that drive growth and operational efficiency.

Benefits:

• Career Progression: Opportunity to advance to a Managing Director role in a growing company.

• Team Environment: Work alongside a passionate and dedicated team.

• Compensation: Competitive salary and benefits package.

• Innovation and Excellence: Be part of an innovative company with a strong focus on operational excellence.

Apply now for immediate consideration!