Hire Controller

We have an exciting opportunity for a Hire Controller to join the team of a company that supplies specialist plant equipment to the construction sector.

Our client has a great reputation in the industry and is seeking an enthusiastic, experienced, and flexible all-rounder to work as part of a busy depot based hire desk team within a supportive company. Great opportunities for progression are available.

The main parts of the role include:

Company - Established Plant Hire Company
Job Title - Hire Controller
Location - Ilkeston
Salary - Up to 30k / annum + bonus + excellent benefits

Role

• First point of contact for customer enquiries
• Setting up new customer accounts and credit checking
• Responsible for receiving orders and collections of equipment.
• Calculating and supply of quotes
• Negotiating with customers on hire rates and non-standard product prices
• Planning transport for deliveries and collections
• Dealing with off hires and collection notes
• To proactively work jointly with all departments
• Assisting with yard procedures
• Dealing with damages, calculating costs, liaising with customers regarding damages and ensuring payment is received
• Full training on product range will be given

Requirements

• Minimum 1 year experience working within the construction/ material supplies or hire industry
• Strong customer service skills and experience
• Excellent organisational skills
• Ideally you need to have your own transport for travel to the depot location