D2B Rewards Manager

About The Role
Team – Direct to Business Lead Generation 
Working Pattern - Hybrid – 2 days per week in the Vitality Stockport Office. Full time, 40 hours per week. 
We are happy to discuss flexible working!
Top 3 skills needed for this role:

• Creative thinker who is proactive and self-motivated
• Excellent communication skills both written and verbal
• Good communication and organisational skills

What this role is all about:
This is an exciting opportunity for growth within our department! You'll be passionate about people and driving engagement, aligning with our vision for the future. Your natural creativity will shine as you work within the annual budget to support departmental competitions, events and take full ownership of the Prestige program for D2B.
As the D2B Rewards Manager, you'll play a pivotal role in both Direct Sales and Lead Generation, driving the development, administration, and promotion of gamification/rewards platform to boost sales performance.
Key Actions

• Develop a roadmap for gamification, covering both ongoing and ad hoc initiatives
• Maintain a strong relationship with our gamification/rewards platform partner
• Define success criteria for the gamification/rewards platform and set up tracking measures
• Manage the competition budget and monitor spending against the annual budget
• Distribute and manage rewards, keeping accurate records and collaborating with tax and finance teams
• Encourage team managers to adopt and engage with Sales Screen, helping them set up competitions
• Ensure all incentives and competitions comply with internal policies and external regulations
• Oversee and manage the annual D2B end-of-year awards event
• Lead the Prestige program for D2B, including setting criteria, terms, and ensuring accurate reporting and leader boards
• Support department heads with monthly awards, communication events, and other departmental activities
• Organise and lead department day events, monthly incentives, reward events, and briefings
• Collaborate with the leadership team to deliver quarterly briefings and roadshow events

What do you need to thrive?

• Contact centre experience
• Solid sales background, ideally at least at the Team Manager level.
• Skilled in understanding and analysing sales metrics
• Proficient in grasping and utilising gamification platforms
• Capable of coordinating team events throughout the year
• Delivers monthly communications aligned with our reward program
• Excellent problem-solving skills
• Creative in responding to briefs
• Confident communicator, able to train and support managers and present to all business levels
• Effective budget management and collaboration with internal and external suppliers
• Proficient in Excel for reporting and PowerPoint for presentations
• Able to deliver presentations to the D2B departments as needed

So, what’s in it for you?

• Bonus Schemes – A bonus that regularly rewards you for your performance
• A pension of up to 12%– We will match your contributions up to 6% of your salary
• Our award-winning Vitality health insurance – With its own set of rewards and benefits
• Life Assurance – Four times annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing you to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

About The Company
We're really excited to announce that we have recently been awarded "Top 10 Best Places To Work" in The Sunday Times Awards 2024!
Vitality is a multi-award-winning UK insurance brand, here to make the world a healthier, happier place.
We’ve been a purpose and values-driven business from day 1- long before it became fashionable. Our core purpose is to make people healthier and enhance protect their lives. Vitality pioneered shared-value insurance. We incentivise people to live healthier longer lives – they benefit, our business benefits, and society benefits. We’re successful because we attract, develop, and retain the best people – and because we care.

Diversity & Inclusion
We’re committed to diversity and inclusion because it’s good for our employees, for our business, and for society. To learn more please visit our Careers page.
Vitality’s approach to sustainability
Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more please visit our Careers page. #LI-Hybrid
If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested, please submit your application as soon as possible.