Patient Coordinator

Patient Coordinator

Location: Crawley

Job Type: Full-time, Permanent

Salary: £22k - £25k

Lloyd Recruitment Services is pleased to be working with an independent, family-run business based in Crawley that is currently looking for a Patient Coordinator to help manage the ordering process.

Position Overview:

As the Patient Coordinator, you will be responsible for speaking with customers and third parties to ensure orders are completed in a timely manner. You will also handle various administrative duties.

Our client delivers first-class customer service and takes great pride in the service they provide to their patients. If you want to be part of a company that makes a REAL difference in people's day-to-day lives, we would love to hear from you!

What's in it for you?

• Working as part of the NHS
• Free on-site parking
• Pension and holiday entitlement, including bank holidays
• Monday to Friday
• Tangible career progression opportunities
• Christmas bonus, Christmas party, and summer party

The Role:

The role of Patient Coordinator involves communicating with a variety of individuals, including third parties and suppliers.

Your responsibilities will include but are not limited to:

• Collaborating with the customer services team to ensure timely delivery of goods
• Communicating with third parties to amend or follow up on requests
• Processing customer orders
• Working with purchasing and warehousing teams to ensure correct stock levels
• Supporting team leaders with priority orders
• Providing best-in-class service to customers

About the Candidate:

• The ideal candidate will have a strong understanding of working within a customer service environment.

The successful candidate will possess the following skills:

• Previous experience working with customers and clients in a phone-based role (preferred but not essential)
• Excellent verbal and written communication skills
• Confidence with new technologies
• Strong problem-solving abilities
• Highly self-motivated but enjoys working within a team
• Ability to manage a wide variety of urgent tasks
• Comfortable in a largely phone-based role

Salary £22k-£25k Monday to Friday

Refer a friend and you will receive a retail voucher of your choice up the value of £500. Full details can be found on our website.

Unfortunately, due to high numbers of applications, we are only able to respond to shortlisted applicants. If you have not heard from us within 5 days, please assume that you have not been shortlisted on this occasion.

By applying for this vacancy, you accept Lloyd Recruitment Services Privacy and GDPR Policy which can be found on our website and therefore gives us consent to contact you.

Lloyd Recruitment Services are acting as a recruitment agency in relation to this vacancy and are an equal opportunities employer.