Franchise Business Manager

Walker & Sloan is seeking a Franchise Business Manager to join a forward-thinking food delivery brand dedicated to providing quality, convenience, and exceptional service. As a Franchise Business Manager, you’ll play a critical role in driving operational excellence, supporting franchise partners, and enhancing customer experiences across the East region.

About the Role

This is a field-based role where you’ll work directly with franchise site owners, empowering them to achieve exceptional results. You’ll provide hands-on support for daily operations, overseeing areas such as stock management, financial administration, telesales, and delivery logistics. By analyzing performance data and developing strategic business plans, you’ll guide site owners in identifying opportunities for growth and operational efficiency while implementing effective local marketing strategies.

Your responsibilities will also include onboarding and training new franchise partners, ensuring they are well-versed in operational procedures and compliance standards for health, safety, and food quality. You’ll roll out innovative initiatives through personalized coaching sessions and both virtual and in-person training, tailoring your approach to meet the unique needs of each franchise. By fostering strong relationships with franchisees, you’ll provide actionable insights and strategies to address performance gaps, maintain brand consistency, and achieve key business objectives.

What You’ll Need to Succeed

Strong business acumen is essential, as is the ability to interpret and act on performance data effectively. Your proven skills in coaching, mentoring, and motivating individuals will enable you to support franchise partners in achieving their goals. Exceptional organizational and time-management abilities will be crucial in managing multiple priorities and maintaining high standards across the franchise network. A full UK driving licence and a readiness for regular travel are required, along with previous experience in franchise management and a strong understanding of the importance of brand consistency. Most importantly, a passion for people and a genuine interest in supporting franchisees' success will set you apart.

What’s on Offer

This position offers a competitive salary of £40,000-£50,000, company car, alongside opportunities for professional growth in an innovative and collaborative environment. If you’re ready to take on a role that blends leadership, strategy, and hands-on support in a growing, purpose-driven organization, we’d love to hear from you, Apply today!