Learning Disabilities Support Worker

Job Title: Learning Disability Support Worker x 3

Overall Responsibility: To provide a personal care and support service to a diverse range of vulnerable customers within our communities. Treating everyone with dignity and respect to meet their individual needs whilst promoting independence in a safe environment.

Key Responsibilities:

• Assist customers with personal care and needs in line with their care plans if required.
• Empower customers to maintain and establish positive relationships in the wider community.
• Provide practical support to customers for essential daily living tasks.
• Be a key worker for allocated customers to develop an understanding of their requirements and best meet their needs.
• Assist with the creation of support plans and work with external parties in achieving the best outcomes for customers.
• Encourage customers in developing and maintaining independence and emotional wellbeing.
• Ensure customers are supported in a safe and caring environment with the confidence to raise issues.
• Recognise changes in customer behaviours and potential safeguarding issues associated. Respond and challenge in an appropriate and empathetic manner.
• Work with colleagues to maintain accurate customer records.
• Work closely and cooperatively with external agencies and family members to offer customers a cohesive care and support service to develop and/or maintain independence.
• Undertake risk assessments for customers and administration and recording of medication in line with care plans.
• De-escalate challenging behaviours in a way that respects customers whilst showing respect and limiting any impact on other customers or colleagues.

Personal Competencies:

• Collaborative team player
• Empathy and respect
• Compassion
• Open-minded and a commitment to equality, diversity, and inclusion
• Flexible approach
• Commitment to safeguarding customers

Skills/Experience:

• Experience of working with vulnerable adults
• Level 1 Health & Social Care or willingness to work towards
• Basic IT literacy
• Good verbal communication skills
• Able to read, write, and understand basic English

General Responsibilities:

• Understand and comply with safeguarding, safety, and compliance policies, procedures, and processes and support a positive safeguarding, safety, and compliance culture across the organization.
• Actively and effectively promote the organisation's corporate values of Care, Dare, Collaborate. Role modelling appropriate behaviours and acting with the highest level of professionalism and integrity.
• Play an active role in contributing to effective cross-team working and provide cover for colleagues as required.
• Maintain confidentiality with personal information and data regarding our customers, employees, and stakeholders at all times ensuring compliance with the Data Protection Policy.
• Comply with Health and Safety policies, procedures, and processes and promote health and safety compliance for all.
• Act at all times within policies, procedures, and code of conduct and uphold the commitment to Equality and Diversity.

Additional Requirements:

• Some roles may require a driving licence and access to a vehicle due to the remoteness and unavailability of public transport.
• Able to work shift rotas that could cover 24/7, including weekends and bank holidays.

For more information, please contact Mona at Reed Specialist Recruitment.