Marketing Administrator/Executive

P+S Personnel are pleased to be working on behalf of our clients, who are currently recruiting a Marketing Administrator/Executive to join their team based in Great Yarmouth on a part time, permanent basis.

This is a diverse marketing role that includes some administrative holiday/illness back-up for the company that operates across varying industry sectors: Oil & Gas, Construction and Environmental.

Marketing Responsibilities:

• Develop and extend customer relations, through a combination of: Mailchimp mailings, personal emails, phone calls, Face-to-face meetings, supplemented by occasional trade fair attendance - 3-5 a year, most involving day trips.

• There are also the indirect channels, such as Trade Directories, which will require monitoring and updating, various contacts list e.g. press and trade fair lists, updated, whether in excel or on the database.

• A significant amount of time will consist of routine tasks such as researching missing customer job titles and adding to the database, running weekly database reports, updating spreadsheets and filing.

• The applicant will sometimes need to be resourceful in finding out information.

• Press releases, directory updates, adverts, trade fair material (e.g. flyers) will also fall into this role.

• Posting fortnightly news items and liaising with our web editor and designer on updates.

• There may be scope to develop this role.

• Research on new target markets will also be part of the brief.

Mailchimp

• Weekly or fortnightly mailings and campaign spreadsheets.

• Dealing with unsubscribes.

• Updating contacts lists.

Website

• News updates.

• Finding interesting stories and articles to use.

• Liaising with staff in the yard for technical information.

Customers

• Quote phone follow-up calls.

• Mailchimp’s and emails.

• Attendance at selected trade fairs.

Marketing Material

• Designing and Producing marketing materials, For example, Business Cards, Brochures and flyers.

Events

• Occasional event management, such as the annual MEMORIAL RACE DAY at Great Yarmouth races.

Trade Press

• Updating lists of the trade press, ezines and directories.

Selected tasks to provide holiday and/or illness cover:

• Administrative paperwork for incoming and outgoing equipment.

• Administrative support for customer quotations.

Person Specification/Experience:

• Good design skills, particularly in Canva and Mailchimp.

• Excellent time management skills, with the ability to vary the pace of work, according to deadlines and priorities.

• Organised - updating the ring binders with hard copies, updating contact lists and the database, noting comments and follow-up dates, keeping a pending list.

• Ability to prioritise and juggle tasks.

• Be proactive - e.g. keep a pending list and gently chase if someone hasn’t responded.

• Confident and friendly phone manner.

• Experienced with dealing with customers both face-to-face and on the phone.

• Have a friendly, positive and flexible attitude.

• Ability to work as part of a team and help other team members when required.

• The rest of the marketing department work different days and hours over the week, therefore, must be happy communicating by phone and email, as time to catch up in person is limited.

• Be prepared for some repetitive tasks, the database and website are undergoing a significant amount of clean-up work.

• Have a good command of the English language including grammar and the correct use of punctuation and the ability to write jargon free content and summarised reports.

• Competent in the use of MS Word, MS Outlook, able to format MS Excel spreadsheets and use file transfer applications such as WeTransfer.

• Experienced in the use of Mailchimp, Access, InDesign and WordPress would be advantageous.

Working Hours:

• 16 hours a week.

• Weekdays.

If this is a role you are interested in, please apply online ensuring your CV is up to date.