Sales Administrator - GERMAN OR ITALIAN SPEAKING

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Sales Administrator - GERMAN OR ITALIAN SPEAKING

London

Post Date, 10/12/2024

Salary: 28000-30000 per annum

Permanent

Job Title: Sales Administrator (Fluent in German or Italian)
Location: London, UK
Industry: Luxury Lighting
Salary:£30,000

About the Company:
Our client is a renowned luxury lighting company based in London, specialising in high-end, bespoke lighting solutions for both residential and commercial spaces. With a commitment to exceptional design, quality, and customer service, they have become a leading name in the industry. As they continue to expand, they are seeking a skilled and dynamic Sales Administrator to join their team and support their growing operations.

Role Overview:
As a Sales Administrator, you will play a key role in ensuring smooth and efficient operations in the company's sales department. You will be responsible for processing incoming orders, managing customer inquiries, and providing high-quality support to both clients and the internal sales team. This is a fantastic opportunity for someone with a strong administrative background and an interest in the luxury lighting sector, particularly if you are fluent in either German or Italian.

Key Responsibilities:

  • Order Management: Handle incoming orders from clients, ensuring they are processed accurately and efficiently in the company's system.
  • Customer Support: Respond to customer inquiries via email, phone, and other channels, providing information about products, order status, and after-sales support.
  • Sales Team Support: Work closely with the sales team to provide administrative assistance and ensure that the sales process runs smoothly from order to delivery.
  • Invoice & Documentation: Prepare invoices, manage shipping documents, and assist with the preparation of quotations and contracts as required.
  • Product Knowledge: Gain a deep understanding of the company’s luxury lighting products to effectively communicate product details and assist customers with their needs.
  • Multilingual Communication: Use your fluency in either German or Italian to communicate effectively with international customers, ensuring their needs are met with the highest level of service.
  • CRM Management: Maintain accurate and up-to-date customer records in the company's CRM system.
  • Problem Resolution: Address any issues or concerns raised by customers regarding orders, deliveries, or products, and work proactively to resolve them.

Key Requirements:

  • Language Skills: Fluency in either German or Italian is essential.
  • Experience: Previous experience in a sales administration, customer service, or office support role, preferably within the luxury goods or lighting industry, though not essential.
  • Communication Skills: Excellent verbal and written communication skills, with a customer-focused attitude.
  • Attention to Detail: Strong organizational skills with the ability to manage multiple tasks and priorities simultaneously.
  • Tech-Savvy: Comfortable using CRM systems, Microsoft Office Suite (particularly Excel), and other business tools.
  • Team Player: Ability to work collaboratively with different departments, particularly the sales and logistics teams.
  • Professionalism: A high level of professionalism, especially when interacting with high-end clients.

Benefits:

  • Competitive salary, based on experience.
  • Opportunity to work with a leading name in the luxury lighting industry.
  • A collaborative and dynamic team environment.
  • Career development opportunities within a growing company.
  • A chance to work with high-end products and clients in a creative industry.

How to Apply:
If you’re a motivated, detail-oriented individual who speaks fluent German or Italian and is looking for an exciting opportunity in the luxury lighting sector, we would love to hear from you.

Job Responsibility
Contract Details
  • Contract Type: Permanent
  • Salary Type: per annum
  • Total Applications: 24
  • Last Date: 21/01/2025
Contact us or Apply now

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