Drainage Support Administrator

Reed Talent Solutions are working with United Utilities on the search for a Drainage Support Officer to assist with administration duties at their site in Davyhulme.

In this role you will be responsible for providing a wide range of administrative support to a multi-functional Drainage Area team of up to 80 employees responsible for carrying out work on the wastewater network at the Davyhulme Wastewater Treatment Works.

You will support to monitor and track the progress of outputs and completion of actions, coordinate internal and external communications, track written and escalated complaints, collate a variety of documents, monitor inventory, plan rotas and book training courses for team members.

Why work at United Utilities?

United Utilities believe in the power of diversity, and they're excited to welcome candidates from all backgrounds. The goal is to build a team that reflects the richness of the diverse customer base.

Who are United Utilities?

United Utilities are proud to be an essential service provider to seven million customers across the North West. It is their job to bring three million households and 200,000 businesses clean, clear water and to take their wastewater away so the customers can simply get on with their day. Currently 5,000 employees are key to achieving their ambitious vision and plans and all work together to provide a great service to the customers.

Role details:

• Job title: Drainage Support Officer
• Location: Davyhulme WWTW, M17 8DD
• Contract: 12 months
• Hourly pay rate: £14.31
• Working hours: 8am - 4pm, Monday to Friday.
• Start date: 27th January 2025
• Training: Full training for inhouse systems will be provided
• Application Process: Initial telephone discussion with Reed Talent Solutions and face-to-face interview with hiring manager.

What you'll need to be successful in the role?

• Strong organisational skills as you will be responsible for record keeping and completion of specific tasks in line with SLA’s
• Good time management skills as you will need to work to deadlines to achieve objectives
• Effective communication skills as you will be liaising with both internal and external stakeholders on a daily basis
• Excellent IT skills, use of Microsoft office programmes is essential. Experience of IT systems such as SAP and GIS/mapping is advantageous
• Experience working in a fast-paced environment - this role is based at the Wastewater Treatment Works so may involve more flexibility and willingness to support others in this role
• Able to work unsupervised with initiative and have excellent problem-solving skills
• UK driving license - you will need to travel around sit and to off site meetings, so a driving license is necessary

If you are interested in this role or want to find out more, please reach out and send your application to us today with an updated CV.