Housing Solutions Officer

Housing Solutions Officer - Part time

• Hourly Rate: £14.79
• Location: Sheffield S1 / Hybrid
• Job Type: Part-time (Monday & Tuesday), Hybrid (starting in January)

We are currently looking for a part-time Housing Solutions Officer to join our Private Rented Solutions Team at Sheffield City Council. This role is integral to assisting individuals in securing quality private sector housing, establishing long-term tenancies, and preventing homelessness. The ideal candidate will be committed to providing support and guidance to clients throughout the housing process, ensuring a smooth transition into their new homes.

• Provide support for clients bidding on vacant properties.
• Assist with setting up bills and contracts for participants who secure a new home.
• Work towards preventing homelessness and hospital admissions by offering a range of support options.
• Collect and interpret information from various sources to aid in application processes.
• Guide clients through the Council’s Lettings Policy and assist with the bidding process.
• Liaise with statutory and voluntary sector organisations to coordinate services for clients.
• Respond to telephone, mail, and electronic enquiries in a professional and timely manner.

• Proven customer service skills.
• Strong negotiation and communication skills.
• Understanding of, or experience working with, people facing homelessness.
• Ability to pass a DBS check.

• Competitive hourly rate of £14.79.
• Hybrid working model, offering flexibility.
• Access to a dedicated consultant and support team.
• Online timesheet system and self-service portal for managing holiday requests, payslips, and P45.
• Access to free training and professional development opportunities.
• Access to discount club, healthcare options, and Reed rewards.
• Pension scheme, paid holiday entitlement, and maternity benefits.
• Opportunities to work with leading UK employers, including local authorities, the NHS, and local SMEs.

To apply for this part-time Housing Solutions Officer position, please submit your up-to-date CV online today to be considered for the role.