Office Coordinator

Sales Administrator/Office Coordinator

• Annual Salary: £30,000
• Location: North Oxford
• Job Type: Full-time

Reed are delighted to be partnered with a company based in North Oxford who are seeking a Sales Administrator/Office Coordinator. This role is ideal for a candidate with excellent organisational and communication skills, who thrives in a fast-paced environment and demonstrates the ability to work under pressure. The successful candidate will support both the Sales and Planning teams, ensuring efficient office operations and high-level client service.

Day-to-day of the role:

• Register new buyers and prepare property brochures.
• Coordinate marketing and advertising efforts locally and with nearby offices.
• Manage KYC and anti-money laundering processes, liaising with internal onboarding and compliance teams.
• Oversee the invoicing process for the Sales and Planning teams, including debt collection to ensure timely payments.
• Maintain up-to-date window cards, brochure displays, and office systems.
• Liaise with potential buyers, arrange viewings, and manage diaries.
• Maintain client files and databases for Residential and Planning clients.
• Establish and maintain trusted relationships with clients to facilitate and accelerate the onboarding processes.
• Implement strategies for continuous improvement of business processes and increased efficiency.
• Perform general administrative duties as required by the teams, including event coordination and supporting the Head of Office with daily management tasks.

Required Skills & Qualifications:

• Proven ability to prioritise and coordinate tasks efficiently, ensuring all deadlines are met.
• Demonstrable experience supporting a team of professional fee earners.
• Excellent IT skills (Word, Excel, MS Outlook) and experience using KYC systems or similar.
• Strong communication skills, both verbal and written, with a background in customer service.
• Ability to establish and maintain effective working relationships with colleagues at all levels.
• Flexible and punctual, with a proactive approach to administration.
• Experience in client due diligence, including completing independent searches and sanction checks.
• Interest in working in a real estate/estate agency environment.

Benefits:

• 25 days annual leave + public holidays, with the option to purchase up to 5 additional days.
• Health screening, gym discounts, wellbeing support, and more.
• Pension, life assurance at 8x basic salary, and group income protection.
• Interest-free season ticket loan, bonus scheme, share incentive plan, and financial advice.
• Diverse and inclusive work environment with a strong company culture and social events.