Credit Control

Credit Controller

• Job Type: Full-time
• Location: Newcastle
• Salary: £30-32k

My client is seeking a proactive and detail-oriented Credit Controller to join their team. This role is crucial for managing and collecting debts, ensuring timely payments, and maintaining strong relationships with clients and suppliers to support the smooth running of accounts.

• Manage and collect debts through proactive communication via telephone and email.
• Ensure timely receipt of payments and manage the collection of missing or delayed Purchase Orders (POs) from customers.
• Respond to client enquiries and resolve disputes by liaising with internal and external stakeholders.
• Allocate receipts in the Sage accounting system and keep payments on account to a minimum by chasing remittance advice where necessary.
• Maintain the email box within 5 days to comply with KPIs.
• Prepare statements, client status reports, and all relevant information as required.
• Work closely with the Sales and Booking teams to resolve outstanding issues.
• Build and maintain strong relationships with clients and suppliers via telephone to ensure the smooth running of accounts and visibility of the day-to-day cash cycle.
• Provide administrative support to the team and handle any other ad hoc tasks as required.

• A minimum of 3 years of credit control experience.
• Acute attention to detail with the ability to reconcile complex accounts.
• Excellent prioritisation, organisation, and time management skills.
• Ability to maintain strong relationships with external and internal stakeholders.
• A positive can-do attitude with an inquisitive mind.
• Knowledge and experience of Microsoft Office and Sage accountancy software are desirable.

To apply for this Credit Controller position, please submit your CV.