Air Freight Clerk

Do you have strong air freight experience with a good understanding of dangerous goods and import/export procedures?

I am looking for an experienced Air Freight Operations Clerk to work for a repeat client close to Heathrow Airport, who specialises in in the transportation of hazardous goods and time-sensitive critical shipments. My client serves both domestic and international clients and prides themselves on providing exemplary customer service and maintaining a positive “above and beyond” attitude. This is an office-based, Monday-Friday position, working from 8am-5pm with a 1 hour lunch break.

Main Responsibilities:

• Manage agents and customers directly.
• Liaise with customers for all aspects of their shipments.
• Find solutions for highly regulated shipments via Air, as well as Road & Sea.
• Make import/export airline bookings.
• Handle customs compliance and declarations.
• Track shipments and provide timely updates.
• Handle customer invoicing and creditor invoice processing.
• Assist with other related tasks as needed such as helping the loading team twice per week.

Key Requirements:

• Strong air freight operations experience, ideally within a freight forwarding company.
• Import/export experience
• Dangerous goods handling 
• UK driving license
• Customs handling experience (ideal)
• Computer literacy in MS Office, as well as Sequoia or other freight systems
• Strong communication skills.
• Attention to detail and ability to work independently and within a team environment.

Benefits & Package: 

• Salary of £30,000-£32,000 per annum 
• Generous multi-commission structure 
• Mileage/car allowance after successful probation 
• Staff parking on site 
• Company pension scheme 
• 20 days holiday + bank holidays 
• Occasional national travel opportunities to meet with clients