IT Service Desk Analyst

IT Service Desk Analyst
Permanent role paying £35k-£40k
Hybrid working - 1 week in 4 working from home

Are you an IT Service Desk Analyst looking for a new challenge?

Do you have experience of working in the legal sector or similar professional services?

In this exciting IT support role working for a leading global law firm, you will be responsible for providing 1st and 2nd line support for all technology systems.

Your responsibilities:

Being the first point of call for all IT-related support and providing technical support for computer applications and hardware:

• Office 365
• Microsoft Teams
• Windows 10/11
• Active Directory
• Exchange
• iManage

Your skills:

• 1 - 4 years’ experience within an IT Service Desk role
• Experience of working for a professional services firm e.g. law, finance, insurance etc
• Excellent troubleshooting skills, with a demonstrable knowledge of hardware such as laptops and mobiles.
• Excellent communication skills and a good understanding of working in a high pressure environment.

If this sounds of interest, hit APPLY now!