Supplier Relationship Manager

Supplier Relationship Executive

Contract: 12 months

Rate: Up to £765 per day - inside IR35 requires umbrella company

Location: Remote

We are recruiting for a Supplier Relationship Executive within the area of technology for a business who deliver payroll, human capital management and financial management solutions to organisations globally. This is a 12 month inside IR35 contract which will require you to make use of an umbrella company.

Key Responsibilities:

• Act as the contractual point of contact between the company and suppliers, including executive and account leadership where required; manage the overall supplier relationship, including the goals and objectives of the business

• Lead supplier governance routines, as defined by Global Supplier Management policies and supplier tiering

• Ensure all documentation is accurate and maintained within the assigned data tools

• For renewal or new business needs: Pro-actively prepare to renew / re-source agreements with expiring term dates

• Construct financial and qualitative models to provide fact-based assessments of suppliers’ abilities to meet / exceed company needs at competitive price points

• Lead Internal teams through the strategic sourcing process transactions

• Lead in sourcing selection, following company processes and controls

• Draft and negotiate contracts, in partnership with Legal, Finance and Business partners

• Work with business leaders to understand requirements and business outcomes to effectively negotiate deals that meet those needs

• Complete assigned special projects, meeting schedule and quality requirements

• Demonstrate ability to effectively manage projects with a pipeline of sourcing activities and deliver on associated timelines

• Adopt and utilize Global Supplier Management tools and reporting mechanisms

• Provide necessary visibility to Global Supplier Management leaders; escalate issues appropriately.

• Proactively maintain and build expertise by staying informed of industry trends and technology shifts

Knowledge, Skills, Abilities, and Experience

• BA/BS in business, finance, supply chain management or appliable field.
• 10+ years of deep knowledge expertise or broad exposure across one or more of the following outsourcing disciplines: Payroll, HCM, Cloud Deployment Services, HRIS/HRIT, Technology, HR, Employee Benefits, Customer Care

• 7+ years Client Management/Account Management experience

• Experience managing client and/or third-party supplier contracts, with a detailed understanding of Terms and Conditions of the Services Agreement, Statements of Work and Fee Schedules

• Deep expertise in overseeing Governance routines and processes: change orders, Service Level Agreements, performance dashboards, escalation management, root cause analysis, risk mitigation, audit compliance (SOC I and SOC II), business continuity, data privacy and related Governance routines

• Strong financial acumen, including but not limited to P&L Management, budgets and forecasting, invoice validation, cost savings, ROI/cost modeling and operational fee structures (ie: PEPM/PEPY, volume-based pricing, variable charges, RUs, minimum guarantees and ARC/RRC)

• In-depth understanding of HIPAA, PHI, PII, GDPR and data privacy

• Excellent communication and relationship management skills with the ability to manage by influence and build trusted partnerships with internal and external stakeholders at all levels of the organization.

• Strong cross-cultural skills and experience working with global teams

• Solutions oriented, with a proven track record of using facts, data and cost modelling techniques to build business cases and influence decisions

• Experience in negotiation techniques; proven ability to deliver favourable agreements which meet business requirements

• Project management or program management experience