Sales Account Manager

Reed Business Support are recruiting on behalf of a leading supplier within the retail, hospitality, education and healthcare sectors in the UK.

Due to continued growth our client is looking to add a Sales Account manager to their friendly team on a permanent basis. This role is ideal for someone who excels in customer satisfaction, is adept at managing customer accounts, and is skilled in generating new business leads. As a Sales Account Manager, you will be the driving force behind maintaining high levels of customer satisfaction and providing top-notch customer service.

Day to Day of the role:

• Manage and nurture existing customer accounts to ensure continued satisfaction and loyalty
• Generate new business leads and opportunities to expand customer base
• Provide exceptional customer service, addressing and resolving customer inquiries and issues promptly
• Develop and maintain strong relationships with customers through regular communication and follow-ups
• Collaborate with the sales team to achieve targets and contribute to overall team success
• Stay informed about market trends and competitor activities to identify new opportunities and challenges
• Utilise CRM systems to track interactions, sales, and account statuses

Required Skills & Qualifications:

• Proven experience in customer service and account management
• Strong lead generation and communication skills
• Excellent interpersonal and relationship-building abilities
• Ability to prioritise and manage multiple tasks effectively
• Sales or account management experience is preferred
• Excellent negotiation and problem-solving skills

Benefits:

• Attractive annual bonus scheme
• Monthly incentives and team days out
• Pension contributions
• Free on-site parking
• Opportunities for training and progression
• Early finish on Fridays