Sales Administrator

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Sales Administrator

Dudley

Post Date, 05/12/2024

Salary: 25000-26000 per annum

Permanent

Sales Administrator 

  • Annual Salary: £25,000 - £26,000 DOE
  • Location: Dudley
  • Job Type: Full-time, Permanent

Join a growing business in Dudley as a Sales Coordinator! They have EXCELLENT benefits including 32 days holiday PLUS Christmas shutdown, access to discounts and discounted gym memberships and an early finish on a Friday. In addition, they're all about the PERSON. If you have administrative experience and are looking for a new challenge, keep reading!

This role is ideal for someone who excels in a reactive environment, focusing on customer service and order management. You will be responsible for handling customer queries, managing shared email boxes, processing returns, and ensuring smooth delivery processes.

Day-to-day of the role:
  • Take and progress orders efficiently.
  • Handle customer queries promptly to ensure satisfaction.
  • Manage shared email boxes, ensuring all communications are addressed.
  • Handle returns and resolve any order issues effectively.
  • Regularly check in with customers and obtain feedback to improve service.
  • Keep customers updated on their delivery statuses.
  • Liaise with the warehouse team to coordinate delivery times and resolve any discrepancies.
Required Skills & Qualifications:
  • Proven experience in a sales administration/coordination or similar role.
  • Excellent communication and interpersonal skills.
  • Ability to manage multiple tasks and thrive in a reactive environment.
Benefits:
  • 24 days holiday plus bank holidays.
  • Office closure during Christmas without deduction from annual leave (OMG!)
  • Participation in the Employee Assistance Programme (EAP).
  • Access to various discount schemes.
  • Entitlement to a duvet day (take a day off with no warning!)
  • Reduced gym memberships at Sandwell gyms and leisure centres.
  • Office closures for team events.
  • Early finish on Fridays (extended weekend)

To apply for this Sales Administrator position, please submit your CV detailing your relevant experience and why you are interested in this role.

Job Responsibility
Contract Details
  • Contract Type: Permanent
  • Salary Type: per annum
  • Total Applications: 54
  • Last Date: 12/01/2025
Contact us or Apply now

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