Junior It Support Technician

The City & Capital team are currently representing a highly respected & fast growing commercial property finance lender who have retained our services to appoint an ambitious IT Technician at an exciting time.

Our client is extremely well-funded with increased investment driving a new round of growth which is set to take the business to the next level. Due to this they are keen to bolster their IT department with the appointment of an ambitious & dynamic Junior IT Support Technician.

Within the role you will support the IT Support Technician & Head of Department with the day to day IT support needs needs of a growing business.

This is is role that will come with a lot of progression potential where excellent performance and attitude is demonstrated so ambitious types are welcome!

Role duties include (but are not limited to)

· Provide technical assistance with computer hardware and software.

· Network and Internet troubleshooting.

· Supporting employees with IT related issues.

· Supporting employees whilst remote working.

· Install, upgrade, support Windows 10/11, and Microsoft Office as well as other authorised desktop applications.

· Setting up equipment for new starters.

· Administer, Manage, Support Email Exchange.

· Install, upgrade, support, and troubleshoot for printers, mobiles, laptops and any other IT related systems.

· Adhere to the strict 15-minute SLA for minor IT issues, via ticketing system.

· Keeping records of all ongoing issues tickets.

· Regular maintenance and patching of infrastructure, endpoints as well as on servers.

· Managing Boardrooms for videoconferencing, TV, Mini PC, Polycometc.

· Managing CCTV.

· Managing Internal Key fob system.

· Supporting any other technology related equipment as and when needed and always follow best practice

Experience Strongly Desired:

· Windows Server - 2012 Onwards.

· Microsoft Azure - maintenance, configuration, and monitoring.

· Microsoft Exchange.

· Microsoft Office 365 - maintenance and configuration.

· Windows OS 10, 11 and MacOS.

· iPhone Management.

· Active Directory and Azure AD.

· DNS, DHCP, Group Policy.

· Networking, switches, subnets, LAN, WAN, DNS.

· CRM, Database, MySQL.

· HTML, CSS, JavaScript, PHP.

· .net, XML, API.

· WordPress.

· cPanel, Linux Server.

· Microsoft Excel and Macros.

· SynologyNAS.

Our client is ideally looking to pay a competitive basic salary of c£40k/£45k for the ideal individual. Higher offers may be considered for exceptional experience.

Salary will be complemented by access to our clients favourable benefits & bonus package too, to boost year on year earnings.

Our client is renowned for their strong and proven promote from within policy, with many members of the current team having started in more junior roles and the progressing due to performance.

Therefore it is highly expected that this role will also allow you to propel career & salary standing forward within.

Our client is keen to make this appointment quickly in line with demand.

Therefore if this looks of interest and you feel you can meet the requirements of the brief then we would be keen to receive your application as soon as possible. We will then get back to you with an update once your application has been reviewed.

Thanks!