Account Manager

Hybrid/2 days per week in London

£35k to £38k plus bonus

Account Manager Opportunity

Are you a proactive, client-focused professional with a passion for building and maintaining long-lasting relationships? An exciting opportunity has arisen for an experienced Account Manager to join a well-established company in the occupational health sector, supporting a diverse portfolio of clients.

About the Role
In this role, you will manage a portfolio of key accounts, acting as the main point of contact for all client needs. You’ll work closely with internal teams to ensure seamless service delivery while identifying cross-selling and upselling opportunities to drive business growth. Reporting regularly on account performance and staying up-to-date with industry trends will be central to your success. Occasional client site visits will also be required.

Key Responsibilities:

• Foster and manage strong client relationships, ensuring exceptional service delivery.
• Produce detailed monthly and quarterly performance reports.
• Monitor industry news and competitors to identify opportunities.
• Identify and address service improvements and innovations.
• Manage the website’s online chat facility and provide client support.
• Achieve personal KPIs and contribute to departmental and company goals.

About You:
To excel in this role, you should have:

• Proven experience in account management (not customer services)
• Strong organisational skills, with the ability to prioritize effectively and work under pressure.
• Experience working with targets ESSENTIAL
• Excellent communication and interpersonal skills, with a collaborative approach.
• A professional, adaptable, and proactive attitude.

What’s in It for You?

• Join a market-leading organization during an exciting growth phase.
• Be part of a supportive, friendly, and high-achieving team culture.
• Enjoy hybrid working, a discretionary bonus, pension, and private health insurance.

This role offers the chance to make a real impact in a forward-thinking organization that values both its clients and employees.

How to Apply:
If this sounds like an opportunity for you, we’d love to hear from you!