Senior Sales Advisor

Senior Sales Advisor in Leatherhead.

Do you have decorative experience or trade experience and supervisory/management experience in a retail or trade background.

Salary wise it’s 28k/£13.41 an hour. ( can go up to 29k for the right candidate)

There is a team of 5

Please let me know if you need anything else

Senior Retail Sales Advisor

Leatherhead

40 hours per week over 5 days

Monday to Friday with Saturdays on a rota

Competitive salary plus pension and company benefits

We have a great opportunity for a friendly and reliable Senior Retail Sales Advisor to join the team Decorator Centre in Leatherhead. Providing exceptional service to our customers in store, you will play a vital part in keeping the branch running smoothly and efficiently and providing essential support to the Branch Manager. Experience with our products isn't necessary, if you are a natural leader and can bring great customer service, sales experience and team working skills to the table, we'll give you everything you need to succeed.

Located on Ryebrook Industrial Estate, our Leatherhead store is an invaluable supplier to trade and retail customers in the area with a strong presence in the local community. We have been serving the local area for over 20 years In store you will find a comprehensive range of designer and trade paints, a large selection of wallcoverings and all of the decorating materials and tools to get the job done. We really do have everything our customers need for their DIY or home décor projects. They are renowned through the country for providing friendly and knowledgeable customer service - it's why we welcome so many repeat customers back into our business. The branch opening hours are Monday to Friday 7am - 5pm and Saturday 8am - 5pm.

A family run business for 120 years; we are proud of our long history in our industry and have grown our branch network to over 200 stores nationwide in the Group. We know that our people make our business unique, and place great emphasis on the development and growth of our colleagues.

As a Senior Retail Sales Advisor , some responsibilities will include:

• Assist the Branch Manager with developing the branch and the team and deputising in their absence
• Provide exceptional service to customers in branch, to deliver upon our reputation for quality Brewers service
• Have keyholder responsibilities, cashing up and associated supervisory tasks
• Allocate work to the team, keeping them motivated and driven
• Provide recommendations to help customers find the best product for their needs
• Support the Branch Manager with planning and agreeing sales forecasts in line with Company targets
• Ensuring orders and enquiries are dealt with and followed up on promptly
• Mix paint for Customers, process specialist orders, and request special stock within the Branch network
• Build relationships with customers to fully identify their needs and allow us to provide a comprehensive service
• Promote seasonal and special items, including merchandising goods in-store to increase visibility and sales
• Assisting with stock maintenance in the branch

Who we are looking for to join our team:

• Experience in a retail environment, ideally in a team leader or supervisory role
• Exceptional customer service and communication skills, to understand and translate customer requirements into product recommendations
• Highly motivated with the drive to succeed and do a great job
• Approachable, possessing an open and friendly personality - happy to help both customers and colleagues
• The ability to motivate and inspire colleagues to achieve the highest level of customer service
• Enjoys working and supporting a team, but can be relied upon to work as an individual at all times
• Keen to learn, develop skills, and progress within our industry
• Willing to attend training to become a Fire Marshall and/or First Aider if required
• Ideally lives within a close proximity to the store to be able to respond to potential alarm calls out of hours

In return we offer a comprehensive benefits package consisting of:

• Competitive rates of pay
• 31 days holiday including bank holidays increasing with service
• Free life assurance
• 5% of your salary employer contribution to the pension plan (subject to employee contributions)
• We offer Wagestream - a money management app that gives you access to a percentage of your pay as you earn it
• Colleague discounts giving you huge savings on your home improvements
• Employee Assistance Programme - accessible to colleagues, partner/spouse and dependents
• Access to Medicash, an optional funded scheme where you can claim money back for the most common routine healthcare treatments
• Discounts and rewards with selected partners - major high street brands, supermarkets etc
• Additional financial assistance such as Cycle to Work Scheme, Season Ticket Loans and Helping Hand Loan Scheme for times of crisis
• Staff uniform and uniform cleaning tax relief
• Comprehensive Induction Programme
• After a qualifying period, you will also be eligible for additional benefits such as profit related pay, enhanced Maternity and Paternity pay and a chance to use one of our Company Holiday Homes