Trade Counter Assistant

Trade Counter Assistant
Cheltenham
£26,000 + DOE

We are looking for an ambitious, motivated Trade Counter Advisor to join our ever-growing team. My client has a long tradition of supplying Timber, plumbing & Building Materials to retail and trade customers, you will have strong communication skills with the ability to provide excellent customer service within a merchant environment.
You must be comfortable in talking and selling to a variety of customers face to face and over the phone. The preferable candidate will have a good knowledge of the workings within a builder’s merchant however, full training will be provided if successful.
Prior experience in a DIY or Merchant outlet would also be ideal but not essential.

Daily Duties include

• Serving customers to the highest standards on collection and deliveries
• Offer the highest level of customer service to existing and new accounts
• Making and answering phone calls to customers
• Checking and putting stock away
• Looking after the warehouse (goods in and out)
• Picking and packing customer orders
• Producing competitive quotes to all potential and existing customers
• Help with weekly and yearly stock checks

Role Requirements

• Industry knowledge/experience would be ideal but essential
• Strong communication skills both written and spoken
• Attention to detail.
• Strong account management awareness and skillset
• Previous experience within a trade-based role would be beneficial

What you’ll get in return

• Company bonus scheme
• A contributory pension scheme
• A generous staff discount scheme
• A range of training and development programmes to help you progress your career
• 20 days holiday + Christmas close down + bank holidays off!

If this role is of interest to you then please get in contact with Ellie at i2i Recruitment today for immediate consideration!

We like to speak to every application, but due to the current climate this is not always possible. To ensure your application is not overlooked it is important that you emphasize any skills or work experience relevant to this position. If you have not heard from us within 5 working days please assume that you have been unsuccessful in this instance.