Workshop Controller

Job Title: Automotive Workshop Controller

Location: Watford

Company: Actio Automotive

Job Type: Full-Time, Permanent

Our client is a leading franchise based in Watford

We are seeking an experienced Vehicle Workshop Controller to join their team and ensure the efficient running of our workshop operations.

Role Overview: As the Vehicle Workshop Controller, you will be responsible for overseeing the day-to-day operations of the workshop, ensuring that repairs and maintenance are carried out efficiently and to a high standard. You will work closely with the technicians, service advisors, and parts team to ensure a smooth workflow and meet customer expectations whilst also working being actively on the tools yourself.

Key Responsibilities:

• Coordinate and manage the daily operations of the workshop, ensuring jobs are assigned to the right technicians.
• Monitor workflow and ensure all work is completed within agreed timeframes.
• Carry out service / repair / diagnostic work
• Conduct quality control checks on completed work, ensuring high standards are met.
• Liaise with service advisors and parts teams to ensure smooth communication between departments.
• Provide support and guidance to technicians, helping them resolve complex repair issues.
• Ensure health and safety regulations are adhered to within the workshop.
• Manage and monitor workshop productivity, aiming to meet and exceed KPIs.
• Maintain accurate records of all work carried out, ensuring documentation is up-to-date.

Key Requirements:

• Previous experience in a Workshop Controller or senior workshop role within the motor trade.
• Strong technical knowledge of vehicle repair and maintenance.
• Excellent organizational skills and the ability to manage a busy, fast-paced environment.
• Strong leadership and team management skills.
• Ability to work closely with multiple departments to ensure a seamless customer experience.
• Attention to detail and a commitment to maintaining high standards of work.
• MOT Licence and advantage but not essential
• Full UK driving license.

What We Offer:

• Competitive salary with performance-based bonuses.
• Ongoing training and career development opportunities.
• Fantastic company benefits

How to Apply: If you’re an experienced Workshop Controller looking for your next challenge, we’d love to hear from you!

Please apply here or contact Actio Recruitment

Actio are an equal opportunities employer and a recruitment agency