Finance Assistant

Job Title: Finance Assistant
Location: Kettering (Site Based Role)
Reporting to: Operations Manager
Working Pattern: Full-time, 37.5 hours per week

The Role:
Our client is seeking a Finance Assistant to support their Operations Manager in day-to-day finance tasks. This role involves processing payments, maintaining documentation, and providing general support to ensure the smooth running of financial and operational activities.

Key Responsibilities:

• Process daily incoming media such as mail, emails, and faxes.
• Perform due diligence for contracts, including purchasing, returns, and processing for various finance types.
• Post manual and electronic payments, account adjustments, and terminations.
• Analyse daily over payments and maintain related logs.
• Produce and distribute agreement-related documents, including invoices.
• Ensure accurate imaging and filing of agreement-related documentation.
• Manage customer direct debit databases and handle associated queries.
• Bank manual payments and maintain accurate records.
• Respond positively to inquiries and complaints from internal and external stakeholders, escalating when necessary.
• Participate in phone loops and audit contract files as needed.
• Identify opportunities for process improvement and personal development.

Person Specification
The ideal candidate will have:

• Minimum of 5 GCSEs, preferably including A-C in Mathematics.
• Basic financial accounting knowledge.
• Excellent computer skills, including Microsoft Office.
• Strong written and verbal communication skills.
• A positive attitude, excellent interpersonal skills, and the ability to work independently.
• Strong organisational skills and the ability to manage multiple tasks.

Core Competencies

• Adaptability and openness to new processes and technologies.
• Attention to quality and a proactive approach to resolving issues.
• Strong communication and collaboration skills.
• A commitment to continuous improvement and customer focus.
• Personal responsibility for safety and adherence to compliance standards.