Compliance Officer

Compliance Officer ( Financial ) - maternity cover - This is a 50/50 split of Work from home and in office eg one week in office one week from home . Our client based in Bristol at Emersons Green near the junction of the M4 and M32 ( so commutable from Bristol ,Bath ,Chippenham, Swindon etc ) are experts in the Financial Compliance industry; focussing mainly on the Motor Trade and Travel . They have one of the UK's largest regulatory networks with many retail sites ( Network Members ) across the UK benefiting from a range of Finance and Insurance services.

By providing Appointed Representative status, they shoulder the burden of compliance ( of being Directly Authorised by the Financial Conduct Authority (FCA) ) so their customers can concentrate on running their day to day businesses .

They are looking for somebody to come in from January 2nd initially for maternity cover for10 months though there could be a possibility of a long term permanent opportunity due to continued expansion Initially it will be a Fixed term agreement on a pro rata salary of £30,000 so like a permanent member of staff .

Job Purpose

The successful candidate will report into the Head of Compliance and will work within the Compliance Department in collaboration with the rest of the business. They will also manage a caseload of Network Members and/or work with management to develop and review, as appropriate, the necessary oversight of the companies Compliance Network, through monthly checks, or quarterly where appropriate, ensuring they are operating within required regulatory standards and within the companies risk appetite.

The caseload will comprise of Network Members who have both General Insurance and Consumer Credit permissions under the business .

What do I need to succeed?

- Be able to manage business relationships with a professional approach

- Have a proven track record of working within a risk, compliance or regulatory role, ideally demonstrating performance over a minimum of one year.

- Have good investigation and analytical skills, particularly when reviewing complex and ambiguous information.

- Be able to critically review and make judgements on the compliance of written and verbal communications against defined criteria.

- Have good organisational skills and ability to manage and prioritise individual workload.

- Possess good written, oral communication and presentation skills.

- Comply at all times with the companies principles, ethics, commitments and codes of practice.

- Must achieve and maintain minimum levels of competency for all aspects of the role and as defined by company policy.

- Ensure awareness of and adopt and changes in regulatory practice and guidelines.

Desirable Skills and Experience

- Experience of working in a retail insurance or consumer credit environment.

- To adhere to good conduct and Treating Customer Fairly (TCF) ethos in all work activity.

- Understanding of the Motor and/or Travel industry sectors.

- Understanding of FCA rules and guidance, in particular DISP, PRIN, SYSC, SUP, CONC, ICOBS.

- Excellent computer skills.

Key Responsibilities:

- Undertake desktop reviews (across Insurance and Consumer Credit) to ensure suitability for Network Members and end consumers, ensuring compliance with relevant rules and guidelines (e.g. CONC, ICOBS, TCF) across key business areas to include;

- Regulated Products

- Pay Plans/Remuneration

- Financial Promotions

- Websites (inc. Social Media)

- Call Monitoring (2LOD)

- Responding to Compliance queries on behalf of your caseload of Network Members and company employees.

- Escalate any identified risks & network breaches to the Head of Compliance

- Collate management information and produce reports as requested by the Head of Compliance.

- Handle inbound/outbound calls to agreed company standards, whilst maintaining appropriate records

Training and development

We pride ourselves on offering continuous training & development along with career progression opportunities for all employees. Appropriate training will be provided as the role demands ensuring the individual is set-up for success.

A Truly Diverse Place to Work

We celebrates the diversity of our people and we welcome applications from everyone. We believe that having a culture of inclusion is essential in delivering good results. Attracting, retaining, and developing a diverse workforce where employees feel valued, respected and empowered allows people to reach their full potential. As a business this diversity helps us to better reflect and understand our customers’ needs to allow us to drive better outcomes. As an organisation, we respect and adheres to Equal Opportunities legislation and the Equality Act 2010.

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