PA & Lettings Compliance

• Must have proven PA experience in a property environment
• Lettings experience a plus but not essential

PA/Lettings Compliance 

Core ResponsibilitiesPersonal Assistant Duties

• Provide dedicated PA support to three Directors, including: Managing inboxes and diaries.
• Preparing meeting materials and taking minutes.
• Developing presentations and coordinating industry group meetings (TLIC and LARG).
• Handling communications with key stakeholders.

Project Coordination

• Lead and manage compliance and customer service projects within the Lettings division.
• Collaborate with team members to ensure projects are delivered on time and operate smoothly.

Team Support

• Oversee team schedules and assist with newsletters, template updates, and general administrative tasks.
• Prepare quarterly compliance reports, coordinate training sessions, and support business plan reviews.

About the Teams You’ll work with two interconnected teams, gaining insight into their operations and contributing to their success:

• Lettings Customer Service Team: Handles complaints and feedback across the Lettings Division, led by three Directors.
• Lettings Compliance Team: A group of nine specialists focused on ensuring adherence to complex legislation and private rental sector standards.

Collaboration with the Lettings Communications Manager is also a key part of the role.
Your Skills and Experience We’re looking for someone who is:

• Experienced: Previous experience as a PA or administrator is essential. Familiarity with the lettings industry is a bonus.
• Tech-Savvy: Proficient in tools like MS Office, Teams, Zoom, and Smartsheets.
• Highly Organized: Capable of multitasking, prioritizing workloads, and meeting tight deadlines.
• Proactive: Focused on solutions and process improvements.
• An Effective Communicator: Strong verbal and written communication skills with excellent attention to detail.
• Team-Oriented: A collaborative attitude with a willingness to support colleagues as needed.

Qualifications

• ARLA Propertymark Technical Award (desirable but not essential).

Why Join Us? This is a fantastic opportunity to take on a pivotal role in a professional and supportive environment. You’ll gain valuable experience in the lettings industry, contribute to meaningful projects, and work closely with dedicated teams on critical operations.

Apply today!