Picket Piece
Post Date, 02/12/2024
Salary: 26000-30000 per annum
Customer Service and Technical Coordinator - Job Advert
Blue Badger - November 2024
About the Role
We are looking for a proactive and organised Customer Service and Technical Coordinator to join our dynamic team. This role is pivotal in ensuring seamless customer experiences and smooth service operations, ensuring professional and friendly interactions with both suppliers and customers. You should have proven experience in a Customer Service role, ideally within the Wholesale Catering Equipment sector, with a background in engineering or service technician work. However, we are open to candidates with experience from other sectors as well.
We are looking for a collaborative individual who thrives in a team environment, while also being accountable and dependable in managing your own responsibilities.
Key Responsibilities
Ideal Candidate
About the Company
We are a leading supplier of high-quality products for the hospitality, catering, and retail sectors. We offer a wide range of Commercial items, from refrigeration to laundry. We are a trade-only, supplier based in Andover, Hampshire. Although we don’t sell directly to end users, we do offer a 'drop-shipping’ service to our customers.
We are passionate about providing excellent service and value to our customers -always looking for innovative ways to improve our operations and meet the changing needs of our customers.
The business is a small, yet growing company and we currently have approx. 20 members of staff - we are a very friendly team with low staff turnover.
The future of the company
We have changed massively over the past couple of years. We have invested heavily in technology with the aim of making growth easier. We have a 3-year growth plan in place and need to get our foundations strong for this to be a success. Our marketplace can be tough, and we need to be looking to stand apart from our competitors at every chance we get.
What’s in it for you?
We are keen to attract applications from a diverse range of candidates and as an equal opportunities employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We believe that diversity enriches and strengthens a place of work with a variety of perspectives that drives innovation.
You will be contacted on your provided email address.
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