Customer Service Advisor

Description

Join Our Team: Customer Service Advisor
Location: Kirkcaldy Office
Type: Full-time

Are you ready to shine in a fast-paced, dynamic environment where no two days are the same? We are on the hunt for a Customer Service Advisor to join our dedicated team in Kirkcaldy.

What You’ll Do:

• Handle incoming calls, respond to customer queries, and manage online sales with care and efficiency.
• Work proactively and reactively, ensuring every inbound opportunity is maximised.
• Ensure the smooth processing of orders, leaving customers delighted with their experience.

Requirements

What We’re Looking For:

• Excellent organisational skills - you’ll keep things running like clockwork.
• A super-efficient multitasker who thrives on getting things done.
• A proactive attitude - spotting opportunities and acting on them.
• The ability to thrive under pressure in a fast-paced environment.
• Someone who takes pride in delivering seamless customer service.

Benefits

What’s in It for You?

We believe great work deserves great rewards. Here’s what you’ll enjoy as part of our team:

• Competitive Salary: £28,000 - £33,000 (DOE).
• Generous Holiday Allowance: 30 days annually, including bank holidays.
• Private Medical Care & Life Insurance: Your health and peace of mind matter to us.
• Work Perks: Free fruit and drinks to keep you refreshed and energised.
• Convenience: Free onsite parking for a hassle-free commute.
• Performance Bonuses: Boost your earnings with bonuses tied to influenced sales.

Join us, and be part of a team where your efforts are recognized and rewarded !