Business Development Manager

Business Development Manager:

Lead a team of up to 10 Personal Move Assistants, driving sales, managing team performance, and ensuring excellent customer service.

Salary:£25,000 - £27,000 per annum (based on sales management experience) + 10% override on team’s commission (uncapped)

Working hours: Rota pattern covering early and late shifts Monday to Friday 9am to 6pm and 11am to 8pm. 1 in 3 Saturdays with a day off in lieu the following week.

Main Duties and Responsibilities

• Achieve team KPI targets by securing new listing opportunities through proactive customer engagement.
• Enhance team performance through targeted training and development.
• Drive the sales process, ensuring business growth and client retention.
• Ensure timely completion of administrative tasks for regional branches.
• Operate within company standards, policies, and systems.
• Build and maintain relationships with branch managers and regional teams.
• Conduct regular 1:1s, performance reviews, and return-to-work meetings.
• Deliver new starter inductions and act as a role model for the team.

Key Skills and Experienceof a Business Development Manager:

• Strong teamwork and ability to create an enjoyable working environment.
• Exceptional customer service skills, exceeding customer expectations.
• Results-focused with a strong drive for business success.
• Commercially aware and follows company standards and procedures.
• Embraces responsibility, accountability, and demonstrates professionalism.
• Effective decision-making and problem-solving skills.
• Initiative and innovative thinking.
• Commitment to personal and professional development.
• Strong communication skills and the ability to build trusting relationships.
• Demonstrates role model behaviors with excellent attendance and timekeeping.

Rewards for a Business Development Manager:

• Competitive basic salary between £25,000-£27,000 per annum.
• Uncapped 10% commission override on team’s performance.
• Inclusion in the company Elevate scheme.
• Comprehensive training from day one with ongoing coaching and development.