Client Executive - Corporate & Commercial

Who are we?

Howden is a collective - a group of talented and passionate people all around the world. Together, we have pushed the boundaries of insurance. We are united by a shared passion and no-limits mindset, and our strength lies in our ability to collaborate as a powerful international team comprised of 18,000 employees spanning over 100 countries.

People join Howden for many different reasons, but they stay for the same one: our culture. It's what sets us apart, and the reason our employees have been turning down headhunters for years. Whatever your priorities - work / life balance, career progression, sustainability, volunteering - you'll find like-minded people driving change at Howden.

At Howden, Corporate & Commercial, commercial insurance isn't just what we do - it's who we are. We support our clients through the complex landscape of commercial risk. We understand the diverse needs of businesses from large corporates to emerging ventures, meticulously crafting bespoke solutions to empower businesses to navigate uncertainty and achieve unwavering growth. Our depth of commercial insurance expertise allows us to protect client's assets and fuel their progress. When our clients prosper, we celebrate success with them; when challenges arise, we provide unwavering support.

Howden - Corporate & Commercial are seeking a Client Executive to support their team. The role will be responsible for supporting our Wellbeing Strategy via partnerships in the Education sector, specifically focused on universities and colleges. This role will involve direct relationship management with B2B partners, including working collaboratively with our service provider to deliver an exceptional service for our customers. This role will also include collaboration across strong internal and external relationships with key internal stakeholders to ensure success.

Please note this is a full-time, permanent opportunity.

Overview:

• Ongoing account management and renewal for our existing whole portfolio.
• Effectively managing relationships with key decision makers within our partnerships such as Student Wellbeing Teams and Counsellors/
• Effectively managing relationships with external service provider
• Exceeding annual targets
• Engaging regularly with internal and external stake holders
• Day to day account management of our wellbeing whole membership partners including responsibility for the renewal of accounts
• Quarterly MI meetings held with each partner
• Prospecting and appointment booking
• Supporting with wellbeing conference strategy
• Travel to partner meetings and attend client promotional events with the month of September being extremely busy for these events

Knowledge:

• Experience of working with student wellbeing teams or similar would be an advantage, but not essential.
• Experience in the University and/or accommodation sector would be an advantage but not essential.

Skills:

• Excellent communication, presentation and negotiation skills.
• Ability to understand people and build rapport, adapt styles of communication accordingly.
• Ability to exceed individual targets and deadlines as defined by the business plan.
• Multi-tasking and organisational skills with attention to detail, quick assessment and effective workload prioritisation.
• The ability to manage your own diary, working to tight deadlines with accuracy of work.

Qualifications:

• GCSE Maths and English (or equivalent).

A career that you define. At Howden, we value diversity - there is no one Howden type. Instead, we're looking for individuals who share the same values as us:

• Our successes have all come from someone brave enough to try something new
• We support each other in the small everyday moments and the bigger challenges
• We are determined to make a positive difference at work and beyond

We're committed to providing reasonable accommodations at Howden to ensure that our positions align well with your needs. Besides the usual adjustments such as software, IT, and office setups, we can also accommodate other changes such as flexible hours* or hybrid working*.

If you're excited by this role but have some doubts about whether it's the right fit for you, send us your application - if your profile fits the role's criteria, we will be in touch to assist in helping to get you set up with any reasonable adjustments you may require.

*Not all positions can accommodate changes to working hours or locations. Reach out to your Recruitment Partner if you want to know more.