Senior Merchandiser

The Company:
A fantastic opportunity for a Senior Import Merchandiser to play a crucial role in facilitating the sales process and ensuring customer satisfaction. You will be working in an extremely fast paced environment and we require a versatile and dynamic candidate to service their ever-growing customer base of high street, e-tailers and supermarkets.

Key Responsibilities

• Managing orders using the critical path from start to finish, liaising with the factory and customer on a daily basis.
• Working with a number of different major high street retailers and e-tailers, tailoring your approach to each customer’s way of working.
• Working directly with factories in China / Cambodia / India /Bangladesh - this requires constant communication via email, phone and regular video conferences.
• Reviewing approvals internally before submitting to the customer and chasing for comments, then issuing the approval comments to the factories / requesting any resubmissions.
• Checking and approving fit samples before passing across to the technical department for measuring.
• Navigating orders using the critical path - it is solely the merchandiser’s responsibility to ensure this document is fully updated at all times and is constantly reviewed and submits are chased accordingly.
• Lead weekly critical path meetings with the relevant account manager and tech, providing a full status update on each line.
• Working closely with the account managers highlighting any issues or problems as they occur.
• Managing the order raising process with our admin team.
• Managing the shipping process with the factories, ensuring the correct bookings are made and chasing for shipping documents.
• Compiling shipping document packs and approving for payment with our internally accounts team.

Skills

• Previous experience in a merchandising role, preferably within the wholesale or retail industry.
• Dynamic, flexible working methods, adapting to the needs of the customer and business
• High proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with CRM systems.
• Excellent communication skills, both verbal and written, with the ability to effectively interact with customers and internal stakeholders.
• Strong organisational skills and attention to detail, with the ability to manage multiple tasks simultaneously in a fast-paced environment.
• Proactive and customer-focused mindset, with a commitment to delivering high-quality service.
• Team player with the ability to collaborate effectively with colleagues across departments.

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Please be aware the duties listed above are an interpretation of the role and do not form any part of your employment contract. Please ask the interviewer any questions about the role that you wish to clarify.

Tagged Resources Limited acts as an employment agency. We have 25 years of Recruitment and Industry experience, working with Retail and Supply Chain markets and have various positions available. If this vacancy does not suit your experience and you are looking for a suitable role, please look at our website or follow us on social networking sites. All are updated daily.