Finance and Operations Manager

Finance & Operations Manager ACA/ACCA/CIMA/QBE

Historical Kent based Charity

Client Details

Unique opportunity for a Finance & Operations Manager to join a historical Charity with so much to offer. The principal focus of the role is to promote the commercial growth and development of the Charity, and to co-ordinate its activities across the site.

To be the lead member of the Trading Operations Management Team (TOMT) with specific responsibility to ensure the team collectively continues to deliver agreed financial targets. The leader will adhere to the Trading Operations Management Team Charter and Terms of Reference.

Description

• To provide leadership and support through effective line management to the Estates Manager, Hospitality Manager, Catering Manager, Gift Shop Manager Management Accountant and Management Secretary, ensuring individuals both develop and deliver targets for on-going improvements in financial performance, support functions and customer experience in line with the Board of Trustees' operational and financial strategy.

• To develop yearly budget and report plans to the Board of Trustees for approval.

• To identify and propose strategic business growth projects and initiatives to the Board and be responsible for their planning and implementation.

• Ensure all matters requiring the Board of Trustees' consideration or approval are accurately and appropriately presented by the Management Team to the Board of Trustees.

• Provide insightful information and expectations to the Board to aid long-term and short-term decision making.

• Proposing Trustees' meeting agenda items, overseeing written reports and facilitating managers who attend Trustee meetings for appropriate representation that will facilitate good communication and informed decision-making at Board of Trustees meetings. The reporting will include but not be limited to project proposals; progress on agreed financial and operational targets; strategic risk management; management team issues; staffing matters and any other operational risks.

• Attend all Board of Trustees meetings and effectively communicate to the Management Team issues from the Board of Trustees.

• Track the company's financial status and performance to identify areas for potential improvement

• Drive and support growth in Hospitality (Guest House and Conference Centre) and Catering departments through:

• developing a growth strategy.
• leading and supporting the development and implementation of an effective Hospitality and Catering Marketing Plan.
• Periodically reviewing the strategy and plan.

• Responsible for commissioning external marketing resources to support the development, implementation, and review of an on-going marketing plan to promote the Charity

• Support departments in developing and delivering strategic HR plans that fit with the overall business direction.

• Ensure compliance with human resource processes, employment and charity legislations.

• Support departments in developing and delivering strategic HR plans that aligns with the overall business direction.

• Track staffing requirements, engaging new employees on behalf of the Board of Trustees when needed.

• Exercise oversight of appraisals and staff development.

• Work closely with Estates and Health & Safety departments to ensure that activities remain compliant with legislation and good practice.

• Support the Management Accountant in ensuring accurate, regular, relevant and timely financial reports are provided to management and Trustees for effective budget management and decision making.

• Support Trustees in preparation of their statutory annual report.

• To be a member of the Finance Group and Estates Group to provide financial direction.

Profile

• Qualified degree in finance, accounting or economics.

• Professional/ further qualification such as Chartered Accountant, MBA or similar would be advantageous.

• Evidence of several years of proven experience in a Business Operations Management or similar role.

• Strong finance skills in budget development and oversight. Multiple years of financial and account reporting experience.

• Excellent ability to delegate responsibilities while maintaining organisational control of department operations and customer service.

• Proficiency in team building, business negotiation processes and conflict resolution

• Strong leadership skills. Ability to motivate and lead team and with them to be held accountable.

• Excellent communication and public speaking skills.

• Critical thinking and problem-solving skills.

• Experience in working with positive appraisal systems.

• Working knowledge of management software programs, including QBooks and Sage
• Resilience, integrity and honesty.

• Hands on attitude and not afraid to get hands dirty.

• Superior attention to detail

Job Offer

Truly amazing gardens, buildings and offices

Exceptionally friendly staff

Free parking

Pension

50% reduction on meals

Discounts on events