Administrator

Are you a motivated and organised Office and Showroom Administrator looking to join a dedicated team? Do you enjoy building strong relationships with customers and take pride in delivering outstanding service? Are you looking to work with a supportive and friendly team with the option of flexible working hours for the right person? If so this could be the role for you! 

The Stove Company is a trusted, family-owned business with nearly 20 years of experience in log-burning stoves, chimney sweeping services, and kiln-dried logs. Based in Dunkeswell, East Devon, they proudly serve the South West of England with exceptional customer care and high-quality services.

Key Responsibilities

As the Office and Showroom Administrator, you will:

• Act as the first point of contact for customers, handling phone and email enquiries with efficiency and a friendly approach
• Welcome and assist customers visiting the showroom
• Manage scheduling and diary coordination for chimney sweeps and stove fitting appointments
• Ensure the showroom is well-presented and inviting for visitors
• Maintain accurate records using our CRM system
• Process and follow up on invoices, ensuring timely payments
• Support sales initiatives, contributing to the company's growth
• Oversee financial tasks using Xero accounting software

What They're Looking For

We're seeking an individual who:

• Excels in customer service with a warm, proactive attitude.
• Demonstrates strong organisational skills and the ability to multitask effectively.
• Has experience with Xero (preferred but not essential).
• Has experience with Microsoft 365
• Thrives as part of a small, professional, and collaborative team.
• Values attention to detail and a high standard of work.

What's on Offer

• Salary: £23,000 - £25,000 per year (depending on experience)
• Flexible working hours for the right candidate
• 28 days of annual leave (including bank holidays)
• Training opportunities to develop skills in Xero, HubSpot, and other tools
• A supportive and friendly team environment
• The chance to grow with a well-established, reputable local business

How to Apply

If you're passionate about providing excellent service and want to be part of a thriving local business, The Stove Company would love to hear from you! Please attach your up-to-date CV to the link provided and they will be in direct contact.

Closing Date: 20th December