Customer Services Administrator- Maternity cover contract

LOCATION: near Yate

START DATE: ASAP

SALARY: £23,795.20 per annum

MATERNITY CONTRACT (9-12 MONTHS)

WORKING HOURS: 40 HOURS per week

Monday to Friday 10.00am-7.00pm

Vacancy - Customer Service Administrator

ESS Employment are seeking a candidate with good customer service skills to work for our client based in Yate.

Role summary:

ESS Employment are seeking a Customer Service Advisor for a national company based near to Yate. Working with the company operations and account management teams dealing with customers needs and enquiries.

Key responsibilities:

1. Answer the telephone and ensure all customer queries are dealt with efficiently and professionally to give the highest customer service.
2. Work as part of a team to ensure great customer service delivery - every time
3. Engage proactively with service centres to ensure customer requirements are received and actioned
4. Process/raise service calls/orders etc. as per procedures.
5. Carry out account amendments and updates accurately.
6. Deal with customer queries and requests.
7. Undertake any other customer account support duties as required
8. Other duties as required

Benefits:

• Holidays: 20 days + Bank Holidays
• Pension, Life Assurance, and other additional benefits
• Excellent opportunities for career progression and more!!

If this vacancy is of an interest to you, please do not hesitate to apply!

In order to be considered for the role please email your cv at your earliest convenience

ESS EMPLOYMENT work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment.