Customer Service Officer

Customer Service Officer

• Temp to perm opportunity
• To start ASAP
• Pay rate £12.18 per hour
• 37 hours per week
• Monday to Thursday 8.30am to 5pm and Friday early finish 4.30pm
• Central Bournemouth
• Hybrid role

About the Customer Service Officer

We are seeking an experienced customer service advisor, with a proven background in a call centre environment for this role.

Working in the Public sector.

Experience-

Proven call centre inbound call handling background.

Dealing with contacts from the public calling in regarding various services.

Ideal candidate will have an understanding of safeguarding, perhaps you have worked for a housing association, or utilities company previously?

Must be able to stay calm under pressure, dealing with complaints, and solving issues.

Good IT skills, able to log information accurately, and look up information on various platforms.

Training will be provided.