2nd/3rd Line Support Engineer - Witney

Are you looking for a new exciting opportunity working as a 2nd/3rd Line Support Engineer for a Managed Service Provider based in Witney, Oxfordshire?

Main Duties of the Role

• Provide onsite, remote and telephone support
• Project management and implementation
• Keep documentation up-to-date and accurate
• Manage client expectations and adhere to support SLA’s
• Escalation point for 1st and 2nd line engineers
• Mentoring junior members of the team

Your Skills and Experience

• Windows Server
• Microsoft 365, Azure and Intune
• Microsoft Exchange
• Hyper-V
• Networking
• Full driving licence
• Excellent communication skills both written and verbal
• Certifications desirable

Salary

• £35,000-£40,000 per annum, depending on experience