1st/2nd Line Technical Support Engineer

1st/2nd Line Technical Support Engineer

£28,000 - plus bonus, healthcare, training, pension, hybrid working

Manchester

My client, a Microsoft Partner based in Manchester are looking to hire.

This is working for a growing & established company. You will be working as a 1st/2nd Line Technical Support Engineer.

This role as a 1st/2nd Line Technical Support Engineer will give you independence & a chance to make your own work/ build this role around you. Every day will be different allowing you to get exposure to a range of tasks, using different technologies.

This is an exciting & varied role which can take your career anywhere, i.e., you can specialise in anything if you have a passion for it.

The client is looking for someone coming from a helpdesk/technical support role, with a willingness to learn & grow.

This 1st/2nd Line Technical Support Engineer opportunity comes with fantastic training, including the opportunity to gain CompTIA and Microsoft certifications. You will have great training resources & the opportunity to learn from senior staff.

For this role a driving license and own means of transport is essential.

Experience needed in this 1st/2nd Line Technical Support Engineer role:

• Experience working with Windows-based support.
• Experience working with Microsoft 365.
• Experience with printer & network support.
• Experience with Active Directory & Group Policy.
• Experience with Apple Macs, Azure and Hyper-V would be beneficial.
• Experience with DHCP / DNS would be advantageous, but not essential.

If you would like to know more please do get in touch.

*Unfortunately, this company is unable to provide sponsorship

Keywords:

1st, 2nd, Support, IT, Technical, Troubleshoot, Troubleshooting, Helpdesk, ServiceDesk, Office365, Windows, Supporting, Engineer, Analyst, AD, Active Directory, Group Policy