IT Service Desk Technician

IT Service Desk Technician - Barnsley (2 days WFH) - £30K

Due to recent promotions and internal growth, a close-knit IT consultancy based in Barnsley are looking to expand their 2nd Line team.

As a leading technology company, you will become part of a reputable organisation dedicated to delivering exceptional services to end users across the UK. The team is expanding across the business, and you will be joining a proactive, and strongly motivated team. For those looking to work their way up the career ladder, this is your ticket to career transformation.

Key Skills required:

• Previous experience in either a support desk or field/customer facing role
• Windows Server 11-10 OS & Desktop OS experience
• O365 administration e.g. SharePoint, OneDrive
• Azure AD
• Networking - good experience with firewall technologies, VPNs etc
• Proven experience troubleshooting and diagnostic experience via logs, tickets and reports
• Exchange Server experience

The roles and responsibilities of the role include administering 1st & 2nd Line support requests, accurate call logging and relevant escalation when necessary. Working closely with the other Service Desk team in a collaborative environment and line management whilst sharing experience and skills where applicable.

Company benefits include:

• Starting salary up to £30K DOE
• 33 days annual leave
• Company pension scheme
• Plenty of L&D opportunities - Microsoft certifications
• Plus much more

Interested? Don't worry if your current CV isn't up to date - please reach out to Gianluca @ circle recruitment (dot) com

Key words: IT Service Desk Technician, IT Support Engineer, IT Service Desk Analyst, Windows Server, IT Support, 1st line, 2nd Line, Technical support, office 365, azure, vmware, networking, MSP, Yorkshire, South Yorkshire, Barnsley, Rotherham, Sheffield, Dinnington, Wakefield hyper-v, exchange

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