Customer Service Administrator

Customer Service Administrator required to work for a local provider on an ongoing temporary basis.  This is a full-time office-based role in Welwyn Garden City. 

Working within a friendly team office environment and with free parking.  This role offers opportunity to progress within the organisation.

• Hours are Monday - Friday 8am - 4pm / 9am - 5pm
• Salary is £12.02 per hour

The Role:

• Making outbound calls to customers to arrange deliveries for equipment into homes.
• Calling customers who have equipment in their homes which require periodic servicing or repair.
• Booking Couriers/Deliveries.
• Liaising with the warehouse team.
• Responding to emails.
• Completing relevant paperwork.
• Updating database.

Key Skills

• Clear communication skills
• Attention to detail
• A patient and empathetic approach
• Happy to speak to people on the phone

The successful applicant will be DBS checked.