Accommodation Officer The Maltings

Job Title: Accommodation Officer (The Maltings)

Location: Birmingham

Salary: £22,728 - £25,433 per annum - SS1

Job type: Permanent, Full-time

University College Birmingham is proud to have been voted 5th in the Post Graduate Education category in the prestigious 2024 Whatuni Student Choice Awards. The awards are voted for and by students showcasing the incredible relationships we foster here at University College Birmingham between Staff and Students. We are TEF rated Silver, with a Good Ofsted rating.

University College Birmingham has a unique collaborative partnership with the University of Warwick - Ranked ninth in the 2024 Guardian League Tables and 67th in the World QS University Rankings 2024.

The Role:

University College Birmingham is looking for an Accommodation Officer to join our welcoming, dynamic team within Student Services and Wellbeing. This is a fantastic opportunity for the successful individual to make a real impact on the student experience, here at University College Birmingham.

Why Join Us? UCB Accommodation was voted by students as a finalist in the prestigious WUSCA (WhatUni Student Choice Awards)—a testament to the quality and dedication of our accommodation team.

As an Accommodation Officer, you'll play a key role in ensuring that our students have a safe, comfortable, and supportive environment in their halls of residence. From overseeing residents’ welfare and behaviour to maintaining high standards of accommodation, your work will directly enhance the student experience at UCB.

We are looking for someone who is proactive, approachable, and passionate about providing excellent service to students. Previous customer service experience is essential along with effective problem-solving skills and a good understanding of the needs of students.

If that’s you, apply now!

Benefits:

• Generous allocation of annual leave
  
  • 26 days’ paid leave per year
  • 12 Bank Holidays & Concessionary Days
• Excellent Local Government Pension Scheme
  
  • Employer Contributions - 20.9%
• Subsidised private healthcare provided by Aviva including a Digital GP Service.
• Employee Assistance Programme inclusive of counselling services, financial wellbeing support and bereavement support
• Annual health MOTs with our Registered Nurse
• Excellent staff development opportunities including professional qualification sponsorship
• A variety of salary sacrifice schemes including car, technology and cycle.
• Heavily-subsidised on-site car parking in central Birmingham
• Hybrid working opportunities
• Free on-site gym membership

Extra Information:

All applicants for employment at the University will be expected to demonstrate an understanding of the principles of Safeguarding and the PREVENT agenda in the context of further and higher education.

Closing Date - Sunday 1st December 2024.

Interview Dates - TBC.

UCB is an equal opportunities employer.

Please click APPLY to be redirected to our website to complete an application form.

Candidates with experience of: Housing Officer, Social Housing Advisor, University Accommodation Officer, Housing Officer, Housing Support Officer, University Housing Assistant, Housing Officer, Housing Services, Customer Housing Assistant, Social Housing Assistant, Information Advisor, I Housing Administrator will be considered for this role.