Lettings Administrator

Are you an organised individual with excellent administration skills who is looking to work for a well-regarded, highly reputable agency? Then, this could be your chance!

Based in Ascot, our client is particularly strong and active in the higher end of the property market and pride themselves on their enviable reputation.

As a Lettings Administrator you will be supporting the team, helping with the ongoing growth of the department. To be considered, you will ideally have some previous experience working in a lettings administration role, however, our client is willing to consider a superb trainee with transferrable administrative skills.

Responsibilities will include:

• Producing all new tenancy agreements within 24 hours from receipt of the offer from the front office
• Drafting the appropriate tenancy agreement (to be checked by the office head with accompanying correspondence) and sending out for engrossment to both parties via Adobe sign.
• In the case where the tenant or landlord wishes to use their own tenancy agreement, referring both parties to independent solicitors for specialist advice
• Preparing initial invoices, standing orders and rent demands for tenants
• Producing deed of guarantee document if required and send for signature or prepare up front rental payment invoice
• Confirming receipt in office of signed agreement by both parties. If not received, escalating and chasing where necessary until received
• Drawing up all legal notices on behalf of the landlord and processing efficiently and effectively
• Preparing communications and administering for any tenant or tenancy changes in regards to a deed of assignment and/or deed of surrender to end a tenancy
• Consulting and updating team manager and lettings office head where necessary
• Notifying team manager of any potential property issues
• Supporting and assist the team on the daily in the absence of other team members
• Maintaining paperless filing system - ensuring accurate and up to date
• Proactively maintaining own legal knowledge and comply with all lettings legislation
• Ensuring the necessary processes and procedures are in place to support compliance
• Ensuring accurate data entry and any missing data is obtained and incorrect data corrected
• Undertake any other duties within capabilities as and when required
• Booking viewings
• Carrying out occasional viewings.

Personal specification:

• At least 6 months’ experience within a property administration role would be preferred, but is not essential
• Experience in a similar role
• Excellent communication skills
• Customer-focused with commitment to maintaining excellent service standards at all times
• Organised and systematic - able to prioritise workloads
• Ability to follow processes with good data entry and accuracy
• A smart appearance and professional approach
• Team player
• Confident phone manner
• Full UK driving licence (for occasional viewings)

The company will pay up to £28,000 for this role. Excellent benefits include 25 days annual leave plus public holidays and the option of purchasing up to an additional 5 days, life assurance, interest free season ticket loan, private medical cover, health screening, group income protection, eye care vouchers, pension, volunteering opportunities, travel and retail discounts, social events, financial and mortgage advice, and much more!

Working hours are Monday to Friday 8.30am to 6pm. You will be required to work 1 in 4 Saturdays.