Regional Commercial Manager

Regional Commercial Manager | London | Permanent

Salary: £44,928 - £66,119 plus car allowance

Benefits and perks:

• An impressive holiday allowance that rises in line with your years of service.
• Additional day off for your birthday so you can celebrate in style.
• Death in Service allowance to ensure your loved ones are provided for in the event of tragedy.
• Spend those crucial moments with your new-born baby with our enhanced Maternity and Paternity leave.
• Complimentary day of annual leave to cherish unmissable family moments – could be graduation, first day of school or moving home.
• Look after your wellbeing with access to a health and wellness program.
• Make the most of ‘Medicash Perks at Work’ – a tool for CitySprint colleagues to enjoy a variety of high-street discounts and rewards.
• Our ride to work scheme means you can keep fit while saving money – what’s not to like?!
• Travel for cheaper withinterest free season ticket loans (available after a years’ service)

Who are we?

CitySprint is on a Fast track to become the UK’s leading courier services provider, with current market domination of the Same day service areas already.

Through regular investment in our people, our service offering and our customer proposition, we are paving the way for courier services to be more intuitive, more capable, and more responsive to our customers’ needs than ever before!

Being this awesome takes a lot of hard work and commitment to our company values and vision. So naturally we need to secure top-notch talent to ensure we continue growing and improving every day.

This is where YOU come in!

What will I be doing?

As Regional Commercial Manager, you will support the Head of Territory Sales in driving commercial growth. You will lead and coach regional Territory Managers to meet revenue and profit targets, focusing on portfolio performance and new business. Through regular 1:1s and KPI reviews, you will ensure consistent results and act as an escalation point for customer issues and new opportunities. You will collaborate with operational teams to ensure exceptional customer success, in line with SLAs, and contribute to the Commercial Team by leading key projects as needed.

As Regional Commercial Manager, you will have full responsibility for the retention, revenue, and margin performance of your team’s customer portfolio, fostering a partnership approach and ensuring a shared strategy for success. You will ensure your Territory Managers consistently present winning proposals and manage customers through the full tender process. By positively influencing your team, you will support the growth of key accounts and strengthen local relationships. You will be accountable for your team’s success in meeting growth objectives and business SLAs within your designated area.

Skills needed for a Regional Commercial Manager:

• Proven successful Account Management and revenue growth of customer portfolio with budgets of circa £1m to enable you to lead a winning team
• Proven ability to successfully negotiate logistic contracts, alongside successful price increase negotiation techniques
• Demonstrates superior cross functional knowledge of complex business environments and uses judgment to effect positive change
• Ability to effectively negotiate and collaborate with others to reach mutually agreeable outcomes through actively listening
• Proactively manages, supports and mentors team to develop a strong, passionate and successful function through effective delegation, performance management and proactive communication
• Ability to identify key data sources and analyse data effectively to improve operational and margin performance or to support business decisions
• Proven success in client implementation programmes and client exit management preserving a positive corporate reputation
• Demonstrate success within high-net worth marketplaces
• Previous experience of successful team management through mentoring and development

The successful candidate will be required to undergo a DBS check as part of the recruitment process. Conditional job offers are subject to a satisfactory DBS check.

If this Regional Commercial Manager sounds like you, we really want to hear from you! Please don’t delay, send us your CV and covering letter outlining why you're the best person for the job.

We do not require the assistance of agencies with this vacancy – thank you in advance.