Operations Manager

Job Scope:

We are seeking an experienced and dynamic Operations Manager to take overall responsibility for managing and leading residential services in South London. As the Operations Manager, you will act as the Responsible Individual, reporting directly to the Director of Operations, and ensure that high standards of care and compliance are met across all homes.

As an Operations Manager, you will oversee the planning, development, and delivery of effective and sustainable services, ensuring alignment with strategic objectives and maximizing positive outcomes for young people. This includes registering and maintaining Ofsted compliance for operational and new homes, while also leading the management of systems like ClearCare and Linguix to optimize processes and ensure quality reporting.

The Operations Manager will lead, coach, and supervise Registered Managers and their teams, driving performance to exceed regulatory expectations. Responsibilities include budget management, ensuring financial viability, monitoring expenditure, and achieving key performance indicators.

In addition, as Operations Manager, you will prioritize the safeguarding of young people, maintain professional relationships with stakeholders, and uphold compliance with health, safety, and regulatory frameworks. This role requires strong leadership, financial acumen, and the ability to foster a culture of excellence and continuous improvement.

Do you have?

• Level 5 Diploma in Leadership and Management, Children & Young People’s Services, or equivalent.
• Knowledge of the law, regulations, and standards, with the ability to apply them effectively.
• Good understanding of safeguarding processes.
• Proven ability to pass the Ofsted 'fit’ test, demonstrating suitability for the role.
• Extensive leadership experience in children’s homes or supported accommodation services, including successful strategic planning and initiatives.
• Strong knowledge of relevant legislation, regulations, and standards, with experience applying them in practice.
• Comprehensive understanding of safeguarding processes and the ability to effectively implement them.
• Track record of achieving Good or Outstanding Ofsted ratings in previous roles, with a focus on excellence in care.

Benefits:

• 28 days of holiday
• Pension plan
• Employee Referral Program
• Access to Sage Employee Benefits
• 24/7 support through our Employee Assistance Program
• On-demand GP service available 24/7
• Full enrolment and funding for required qualifications
• Access to Key Worker Discount Schemes

At Olive Recruit, we are committed to fostering a workplace culture that embraces diversity and promotes inclusivity. Our core values—Integrity, Impact, Inclusivity, and Innovation—guide our efforts to create an environment where every employee feels valued, respected, and empowered to excel.

As a recruitment agency, we prioritise sourcing and placing diverse candidates with our clients, recognising that diverse perspectives are essential for business success and inclusive work environments.

We take great pride in celebrating the unique backgrounds and experiences of our team members and candidates. By embracing these different perspectives, we not only create a great place to work but also better serve our clients. Your individuality is what makes our team strong.

Join us in championing our values and building a workplace where everyone can thrive.

We are committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All colleagues are expected to share this commitment and participate fully in safeguarding training and processes.

The successful applicant will undergo a free enhanced disclosure from the disclosure barring service & other compliance checks required.