Service Coordinator

Are you an experienced helpdesk administrator looking for your next opportunity? Would you like to work in a renowned company which offers up skill and training?

Randstad Construction & Property are working on behalf of a National Facilities Management company to find an experienced Helpdesk Administrator to join their team in Birkenhead. The successful candidate will be responsible for supporting business duties across a number of sites.

Location: Birkenhead

Salary: Competitive (up to £30,000 depending on experience)

Employment type: Full-time, permanent

Key benefits:

• Annual leave and bank holidays
• Overtime hours available
• Training and development courses
• Generous pension scheme

An average day will include the following:

• To provide all of the necessary administration support for the specific contract
• To operate and coordinate all of the helpdesk functions and processes
• Provide a single point of contact for the client, service technicians and contractors
• Working as part of a team to provide support and assistance wherever necessary
• Generate and prepare monthly reports

An ideal candidate will have:

• An understanding of engineers job roles
• Experience in scheduling the workforce
• Preferably worked within a FM company previously
• Experience working on a helpdesk
• A Level qualification or equivalent

An ideal candidate will be:

• Flexible and patient
• A team player
• Able to understand complex information and demonstrate attention to detail
• Remain professional and communicate strongly
• A can-do attitude

If this sounds like you please get in touch by contacting Hannah Mitchell at Randstad C&P Newcastle

Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

Candidates must be eligible to live and work in the UK.

For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business.