Sales Office Coordinator

Sales Coordinator

Oldbury

£27,500

12-16months Permanent contract -Hybrid

What's on offer:

• Pension- 3% employee + 7% employer (salary sacrifice)
• Private Health Insurance (Subject to P11D)
• Holiday- 25 days p/a + Bank Holidays (with 3 days to be taken during the Christmas period when the site is closed)
• Monday and Friday WFH, Tuesday to Thursday office-based (subject to change based on training, support needs, or management requirements)
• Hours: Monday-Thursday 8:30am-4:30pm, Friday 8:30am-2:30pm

• Offer contract: for a definite period of time, 1 year with the option to prolong for another year after evaluation.

A Fantastic role has become available to work for a very reputable company based in the Oldbury area for a sales coordinator. The successful person will provide first-class customer service to all customers and support the sales and marketing team with administrative duties.

Job Responsibilities     

• First person to contact for customers with enquiries including technical requests
• Process product orders as appropriate
• Quotation handling
• Establish primary customer contact activity – relationship development
• Update and maintain customer data information
• Promote & support customer use of our e-commerce platform
• Assist other functions in the company in case of illness or vacation (only in case of need)
• Continuously staying up to date with products and service offering
• Knowing the company’s objectives and KPI’s and understanding how these influence daily operations.
• To follow the rules and policies within the company and to ensure that all transactions and customer contacts are made in accordance