Solutions Architect

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Solutions Architect

London

Post Date, 13/11/2024

Salary: - per annum

Permanent

Solution Architect

  • Salary Range: Up to £120k
  • Hybrid Model: Mostly remote (ad-hoc travel to London expected 1-2 days a month)
  • Sector: Consulting

About the Role:

My client, a leading UK-base IT Services & IT Consulting organisation is seeking a Solutions Architect who will be responsible for implementing and designing a CX One platform. In this role you will need to ensure that solutions you design are meeting the goals of the client. Your responsibilities will also include acting as a Technical Lead and taking ownership of the solutions designed, customising CX One’s capacity so the needs of the client are met.

Key Responsibilities:

  • You will be required to gather client requirements in order to design CX One solutions
  • Managing the design and implementation of CX One components,
  • Leading cross-functional teams, guiding them through your solutions, ensuring that they are delivered within the planned time scale
  • Stakeholder management
  • Integration of CX One solutions with enterprise applications, including CRM and ERP

Candidate Technical Skills / Role Requirements:

  • Proficient with CX One or similar customer experience platforms
  • Demonstrable experience (7+ years) experience within a similar Solutions Architecture role
  • Exceptional communication skill, being able to manage both internal and stakeholders
  • An understanding of TOGAF principles
  • Previous experience with PSTN, SIP trunking, SBC’s and IP Omnichannel

***Please note, this position may require evening and weekend work***

To be considered, please ensure you complete your application on the Computappoint website.

Services offered by Computappoint Limited are those of an Employment Business and/or Employment Agency in relation to this vacancy.

Job Responsibility
Contract Details
  • Contract Type: Permanent
  • Salary Type: per annum
  • Total Applications: 59
  • Last Date: 25/12/2024
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