Sales and Production Administrator

Sales and Production Administration

Location: Chesterton

Salary:£25,000 - £27,000 DOE

Job Type: Full-Time

About the Role:
We are looking for a dynamic and organised Sales and Production Administrator to join our team. This role is pivotal in ensuring the smooth operation of our sales and production processes, providing essential support to the department. You will also be enthusiastic in helping the wider office should it be required.
Key Responsibilities:

• Assist the sales team with order processing, customer enquiries, and maintaining customer records.
• Coordinate with the production team to ensure timely and accurate fulfilment of orders.
• Monitor inventory levels and coordinate with suppliers to ensure adequate stock.
• Maintain accurate records of sales orders, production schedules, and inventory levels.
• Generate regular reports on sales performance, production status, and inventory levels.
• Handle customer enquiries and complaints, providing timely and effective resolutions.
• Identify opportunities to streamline sales and production processes for greater efficiency.
• Perform general administrative duties such as filing, data entry, and managing correspondence.

About you:

• Proven experience in a sales support or production coordination role. (Desirable)
• Strong organisational and multitasking skills. (Essential)
• Proficient in Microsoft Office Suite and CRM software. (Essential)
• Excellent communication and interpersonal skills. (Essential)
• Ability to work independently and as part of a team. (Essential)

• Attention to detail and a proactive approach to problem-solving. (Essential)
• Experience in engineering, foundry or manufacturing environment (Desirable)
• Knowledge of production planning and inventory management systems. (Desirable)

Benefits:

• £25,000 - £27,000 DOE
  
  (A higher salary for extensive experience can be discussed)
• 25 days holiday + bank holidays
• Guaranteed time off at Christmas
• Pension Enrolment
• A supportive and collaborative work environment.

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