Sales and Operations Coordinator

Job Title: Sales and Operations Coordinator
Location: Aberdeen
Salary: £26,500 - £31,000 per annum, dependent on experience
Hours: Full time, 44 hours per week
Benefits: Staff purchase discount, generous company pension contributions

Step into a Dynamic Role with Growth Potential!

Do you thrive in roles where no two days are alike? Are you the kind of person who’s excited to take the lead, build strong relationships, and proactively look for new opportunities? If you have a knack for making customers, feel heard and valued, then we have an exciting opening for you as a Sales and Operations Coordinator at a trusted industry leader in Aberdeen.

Our client, the largest tyre wholesaler in North Scotland, is searching for an enthusiastic go-getter to join their vibrant and supportive team. Known for delivering high-quality services to retail and wholesale clients, they have a fast-growing, people-focused environment where every team member plays a critical role in success.

This isn’t your typical desk job. You’ll be at the heart of operations and sales, interacting with customers, understanding their needs, and providing expert advice. You’ll also be part of a team that values forward-thinking, so bring your ideas and be ready to implement them!

What You’ll Be Doing:

• Customer-Focused Sales: Act as a proactive point of contact, engaging customers on our products and services, driving new business, and nurturing existing client relationships.
• Smooth Operations: Efficiently process service requests, orders, and payments while working closely with our team to ensure seamless operations.
• Relationship Building: Become an expert in our product lines, offering valuable advice and insights to customers and strengthening our client base.
• Problem-Solving: Resolve issues quickly and thoughtfully, always aiming to exceed customer expectations and deliver solutions.
• Collaboration: Work closely with credit controllers on client accounts and communicate with other departments to improve procedures and customer experience.
• Administrative Excellence: Manage emails, prioritize inquiries, and handle customer service support to maintain high satisfaction levels.

Who We’re Looking For:

• Relationship Builder: You love connecting with people and have a natural ability to foster relationships at all levels.
• Self-Starter: Proactivity is your middle name. You don’t wait for tasks to come to you—you seek out opportunities to contribute and make improvements.
• Organized & Detail-Oriented: Managing multiple tasks doesn’t faze you; in fact, it’s where you shine.
• Experienced Communicator: Confident and engaging, you make a positive impression whether speaking on the phone or presenting information to a group.
• Customer Service Pro: You take pride in delivering great service and know how to manage customer needs effectively and professionally.

Skills & Experience:

• At least 2 years of experience in a fast-paced customer-focused environment.
• GCSEs or equivalent with grades (A-C), particularly in English and Maths.
• Familiarity with CRM systems (preferred but not essential).
• Strong IT skills, particularly in Word and Excel.
• Ability to work accurately under pressure and prioritize effectively.

Why Join Us?

You’ll be joining an ambitious, down-to-earth team that’s committed to fostering growth and supporting each other. Our client is passionate about building a diverse workplace where all employees can thrive, learn, and progress in their careers.

So, if you’re ready to bring your proactive energy, drive for sales, and dedication to operational excellence to a team that values your contributions, we’d love to hear from you!

Apply today and take the first step in a career where you’ll be challenged, valued, and inspired every day.

Our client is an equal opportunity and Living Wage employer.